Business Development Representative Western/Midwestern United States
About The Position
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Business Development Representative’s primary focus is to either retain or re-establish relationships with existing customers and to acquire new customers through a consultative sales and relationship building approach, using excellent customer service. This position has minimal travel with most communication occurring via phone, e-mail, internet-based seminars/meetings, etc. This position typically works in a single market and sells peripheral and value-added products along with some sales and lead generation of flagship products to smaller schools.
Requirements
- 1-3 years of experience creating/maintaining business relationships via telephone phone.
- Proven track record of high performance and achieving goals.
- Experience presenting via the web and in-person to both small and large groups.
- Willingness to engage in direct sales and customer calling.
- Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships.
- Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.
- Team-oriented.
- Comfort in initiating business conversations with decision makers.
- Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision making process.
- Ability to build a strong pipeline, close new business and expand relationships with new and existing customers.
- Self-driven with excellent time management and organizational skills and the ability to take direction well
- Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).
- Strong follow-up skills and accuracy.
Nice To Haves
- Customer service and call center experience a plus.
- Experience in education or payment industry sales (particularly with technology and service sales) a plus.
Responsibilities
- Close deals in a highly competitive, consultative selling environment.
- Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.
- Cold call and generate qualified sales leads.
- Create proposals for targeted prospects or existing customers.
- Provide expertise and advice to potential prospects and current customers regarding product and service offerings.
- Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, updating, and report generation.
- Forecast and prepare sales plans to achieve sales goals.
Benefits
- medical
- dental
- vision
- HSA and FSA
- generous earned time off
- 401K/student loan repayment
- life insurance & AD&D insurance
- employee assistance program
- employee stock purchase program
- tuition reimbursement
- performance-based incentive pay
- short- and long-term disability
- a robust wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
