Business Development Representative
About The Position
SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 10 out of over 2000 teams nationwide. With operations spanning Michigan, Indiana, Illinois, and Florida, we serve major areas including Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, Boynton Beach, and South Miami. As a family-owned and operated business, we foster a strong team-oriented environment where personal growth, training, and certifications are prioritized. We are seeking a motivated individual who enjoys working with people, educating them about our services, and making a difference in challenging situations. The ideal candidate is self-motivated, possesses excellent communication and interpersonal skills, is a skilled multi-tasker, and is highly dependable with a drive to exceed expectations. This role offers a competitive pay rate with opportunities for learning and career advancement.
Requirements
- 2+ years of progressively responsible business-to-business sales experience
- Experience with sales and marketing within the service sector
- Superb sales, customer service, administrative, verbal, and written communication skills
- Strong business and financial background and process-and-results-driven attitude
- Working knowledge of current business software technologies is required
- Bachelor’s degree in marketing or business or equivalent experience
- Ability to successfully complete a background check subject to applicable law
Responsibilities
- Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
- Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
- Conduct objective-to-objective daily marketing contacts
- Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
- Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
- Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
- Monitor and follow up on all assigned jobs, ensuring customer needs are met
- Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
- Increase sales territory revenue by consistently achieving sales territory goals
Benefits
- Competitive pay rate
- Opportunity to learn and grow
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
