Sr. Business Development Representative, Strategic Accounts

Genesys•Indianapolis, IN

9d•Remote

About The Position

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Location: Remote, United States.

Requirements

3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
Fluent in English
Proven track record in outbound prospecting and pipeline generation
Comfortable engaging mid-senior-C-level stakeholders in complex organizations
Excellent communication, organizational, and time-management skills

Nice To Haves

Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools is a plus

Responsibilities

Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
Consistently generate qualified pipeline aligned with regional revenue goals
Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates