Business Development Representative - Industrial Quality Control

Avam • Scottsdale, AZ

3d • Remote

About The Position

Avam Sciences is seeking a Business Development Representative to join their Industrial Quality Control team. This role focuses on identifying new customers, initiating conversations, and building qualified sales opportunities within the pharmaceutical, biopharmaceutical, industrial biotechnology, fermentation-based manufacturing, contract manufacturing, and third-party quality-control laboratory sectors. The representative will introduce Avam’s industrial microbiology portfolio, focusing on sterility and release testing, and industrial fermentation quality control. The position involves owning prospecting and early qualification, partnering with Account Executives for the later stages of the sales process. This is an opportunity to build a career in scientific sales, with potential for growth into Account Executive, account management, or sales development leadership roles.

Requirements

• Experience in sales development, inside sales, business development, or customer-facing work, preferably involving scientific products, laboratory supplies, pharmaceutical manufacturing, or industrial markets.
• Candidates with laboratory, microbiology, or quality-control experience who demonstrate strong communication skills and a clear interest in commercial work are also encouraged to apply.
• Confidence initiating conversations with new people, including through outbound phone calls.
• The ability to research an organization, identify relevant contacts, and tailor outreach to its operations.
• Curiosity about microbiology, manufacturing quality, and the role laboratory testing plays in production.
• Clear written and verbal communication, strong listening skills, and professional follow-through.
• Organization and discipline in managing multiple accounts, outreach activities, and follow-up commitments.
• Resilience, receptiveness to coaching, and the ability to learn from rejection and improve.
• A collaborative approach to working with Account Executives, marketing, product specialists, and scientific teams.

Nice To Haves

• Experience with culture media, sterility testing, pharmaceutical QC, industrial microbiology, fermentation, or laboratory consumables is valuable.
• Familiarity with CRM systems, sales engagement tools, and structured outbound prospecting is also beneficial.
• A degree in microbiology, biology, biotechnology, chemistry, business, or a related field is helpful but not required.

Responsibilities

• Research and prioritize target accounts across pharmaceutical manufacturing, industrial biotechnology, fermentation-based production, and third-party QC testing.
• Identify relevant decision-makers, including QC microbiology leaders, laboratory managers, quality assurance teams, manufacturing-quality leaders, and procurement stakeholders.
• Execute consistent, personalized outreach through phone calls, email, LinkedIn, and other appropriate channels.
• Start conversations around customers’ testing workflows, current suppliers, purchasing needs, and operational challenges.
• Communicate the value of Avam’s culture media, reagents, and related microbiological testing products in clear, customer-relevant terms.
• Qualify prospects based on application fit, testing needs, purchasing processes, timing, and willingness to evaluate alternative suppliers.
• Schedule qualified discovery meetings and coordinate clear handoffs to the Account Executive, including relevant account research and conversation notes.
• Follow up promptly on inbound inquiries, marketing responses, event contacts, and prospects who are not yet ready to purchase.
• Partner with the Account Executive to refine account priorities, outreach sequences, and messaging based on prospect feedback.
• Maintain accurate contact records, activities, qualification notes, and next steps in the CRM.
• Bring recurring customer questions and objections to the sales, marketing, and product teams.
• Involve scientific specialists when conversations require detailed technical guidance or application-specific evaluation.

Benefits

• Health coverage: Medical, dental, and vision plans, targeting 100% company paid employee only premiums and a company contribution toward family premiums.
• Retirement savings: A 401(k) with a dollar-for-dollar company match on employee contributions up to 5% of eligible compensation.
• Time to recharge: Unlimited paid time off, subject to manager approval, plus company holidays and all federal holidays.
• Career development: Training, mentorship, and opportunities to expand your responsibilities and pursue leadership or other career paths as Avam grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed