Business Development Representative / BDR - Full Time - Salisbury Chevy Cadillac

HERTRICH Family of Automobile Dealerships • Salisbury, MD

11d • Onsite

About The Position

The Hertrich Family of Dealerships is hiring a Business Development Representative (BDR) to support our sales and service teams. This role involves handling inbound calls and internet leads, scheduling appointments, and building strong customer relationships. It's an opportunity for individuals who enjoy customer interaction and working in a fast-paced environment to grow with a company that offers long-term career advancement. Hertrich is a third-generation, family-owned dealership group with 24 Dealerships, 15 Collision Centers, and 18 Automotive Brands, proudly supporting over 90 local charities and fostering a culture of growth, integrity, and customer service excellence.

Requirements

• Customer service or call center experience preferred
• Strong communication and phone skills
• Comfortable using computers, CRM systems, and the internet
• Organized, detail-oriented, and able to multitask
• Positive, energetic, and motivated personality
• Self-starter with a strong work ethic
• Flexible schedule (including evenings and weekends)
• High School Diploma or GED required

Responsibilities

• Handle inbound calls and internet leads
• Schedule appointments and follow up with customers
• Build strong relationships and deliver a top-tier customer experience
• Maintain and update online vehicle listings
• Generate and track leads through CRM systems
• Communicate with customers via phone, email, and online platforms
• Support sales and service teams with follow-up and customer outreach
• Complete administrative tasks and reports as needed

Benefits

• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career growth opportunities across multiple departments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED