Business Development Representative/ Account Executive

PuroClean Emergency Services•Jacksonville, FL

9h•Onsite

About The Position

PuroClean Emergency Services is a licensed, insured restoration company specializing in mold remediation, fire damage restoration, water extraction and drying, and biohazard/trauma cleanup. We deliver fast, compassionate, and code-compliant restoration services to homeowners, property managers, insurance partners, and commercial clients. We have exceptional customer service. This position’s primary responsibility is increasing sales revenue.

Requirements

2+ years of B2B or B2C sales experience; restoration, construction, property management, insurance strongly preferred.
Familiarity with restoration processes (mold remediation, water mitigation, fire restoration, biohazard cleanup) or willingness to learn quickly.
Proficient with computer Excel, Word, and typical CRM systems.
Excellent verbal and written communication, negotiation, and presentation skills.
Strong organizational skills, self-motivated, and able to prioritize in a fast-paced, emergency-driven environment.
Valid driver’s license and willingness to travel within service area; background check required.

Nice To Haves

Knowing Xactimate is a PLUS.
Experience working with insurance processes and adjusters is a plus.
Certifications desirable: IICRC (Water, Applied Structural Drying, Mold), company may assist with certification.

Responsibilities

Understanding and promoting the Vision, Mission, and Values of the company.
Understanding and promoting the sales system utilized by the company
Maintaining a professional, positive attitude and appearance at all times
Being a team player with all field staff and other members of the organization
Using good decision-making practices in doing what is right for the company in all situations
Understanding all job responsibilities and supporting all direct supervisors
Recognize the authority of the general manager/owner while assisting in promoting the success of the company.
Setting appointments and making cold calls as well as appointments with existing and new customers.
Creating and delivering job estimates in a timely manner
Follow-up on all sales activity through telephone, written and personal contact.
Promoting Continuing Education courses with existing and potential clients.
Meeting sales and performance goals.
Maintaining weekly and timely sales activity reports, to present to the franchise owner weekly to discuss current and future sales opportunities and challenges.
Knowing functions and goals of all profit centers, including, but not limited to Water, Fire, Mold, and Bio-hazard jobs.
Working with all PuroClean sales process manuals and automated tools.
Working as an effective team member.
Keeping current on pricing strategy and customer billing procedures.
Analyzing current customer base, local marketing and economic conditions and competitors.