Business Development & Operations Lead—Intrusion Systems Startup

Casaplex•Washington, WA

5d•Hybrid

About The Position

Blue Lion Security Group is an early-stage security company specializing in intrusion detection and alarm systems for commercial and residential clients. We're building something from the ground up — and we need someone with a founder's mentality to help us do it. This isn't a corporate job with a tidy checklist. We need a hustler — someone who can find clients, close deals, build partnerships, and figure out how to scale a security business from a small operation into a serious company. You'll own the commercial side of the business while helping shape strategy, operations, and brand. If you've ever wanted to run a business without the personal financial risk of starting one from scratch, this is that opportunity.

Requirements

An entrepreneurial self-starter who takes ownership and figures things out without being told what to do
Proven ability to sell — whether that's in security, construction, technology, or another B2B services industry
Comfortable building from zero: you've either started something yourself, been an early employee at a startup, or turned around an underperforming business unit
Strong business acumen — you understand margins, cash flow, customer acquisition cost, and lifetime value
Excellent at building relationships and earning trust quickly, both with clients and partners
Organized enough to manage multiple deals, projects, and priorities without dropping the ball
Not afraid to knock on doors, make cold calls, and do whatever it takes to generate business
Interested in the security industry and motivated by building something that keeps people and property safe

Nice To Haves

Experience in the security, alarm, low-voltage, or fire/life safety industry
Existing network of contractors, property managers, or commercial real estate contacts
Familiarity with recurring revenue and service-based business models
Experience with CRM tools (HubSpot, Salesforce, or similar)
Background in franchise operations, home services, or field services businesses
State-level alarm or contractor licensing (or willingness to obtain)

Responsibilities

Identify and pursue new business opportunities across commercial, residential, and property management markets
Help finalize a repeatable sales process from prospecting through close, including outbound outreach, referral networks, and local partnerships
Develop relationships with general contractors, property managers, real estate developers, and facility managers who need ongoing security solutions
Own the sales pipeline — generate leads, run consultations, prepare proposals, negotiate contracts, and close deals
Represent the company at trade shows, networking events, and industry associations
Manage existing relationships with monitoring stations, equipment distributors, and technology vendors
Identify strategic partnerships that expand service offerings or open new markets (smart home integrators, IT providers, insurance companies)
Research and evaluate new verticals, geographies, and customer segments for expansion
Keep a pulse on competitors — what they charge, how they position, where they fall short
Help build the operational backbone of the company: pricing models, service agreements, recurring revenue structures, and customer lifecycle processes
Contribute to financial planning — forecasting, margins, cash flow management, and growth targets
Help develop and refine the company's brand positioning, messaging, and go-to-market strategy
Hire, manage, and coordinate subcontractors or technicians as project volume grows
Help set up systems and processes that scale — CRM, scheduling, invoicing, inventory, and project tracking
Own the client relationship from first contact through ongoing service
Build a referral engine by delivering an exceptional customer experience
Develop service plans, maintenance agreements, and upsell strategies that drive recurring revenue
Handle escalations and ensure client retention