Business Development & Operations Coordinator - Limited Term

ontariotechu•Oshawa, ON

21h•Onsite

About The Position

The Theatre Business Development & Operations Coordinator supports the operational and technical delivery of events at the Regent Theatre, with a focus on backstage operations, facility coordination, and rental activity. Reporting to the General Manager, this role is responsible for coordinating the day-to-day “show business” of the theatre, including calendar execution, production support, and ensuring the facility operates effectively as both a performance venue and rental space. The role plays a key part in supporting revenue generation through rentals, maintaining strong relationships with clients and partners, and ensuring events are executed safely, efficiently, and to a high standard. The Coordinator also provides on-site operational leadership during events and may act as the primary contact in the absence of the General Manager.

Requirements

Two year post-secondary diploma or degree in theatre production, technical production, event management, or a related field
Equivalent combination of education and relevant experience in a live event or theatre environment will be considered
Minimum 3–5 years of experience in a theatre, live events, or entertainment venue environment (required), with hands-on involvement in production, backstage, or technical operations
Experience coordinating events or productions, including scheduling, staffing, and working with multiple stakeholders (e.g., artists, clients, technical crews)
Experience supporting or managing facility rentals, event logistics, or client relationships in a customer-facing environment
Knowledge of theatre production and backstage operations, including technical requirements, run-of-show coordination, and artist/crew needs
Understanding of health and safety practices in a live event or technical environment.
Familiarity with event scheduling, contracting processes, and basic principles of revenue generation in a venue setting
Ability to organize and support multiple events, ensuring all operational and technical requirements are met
Strong ability to work with a wide range of stakeholders, including clients, performers, technical crews and internal teams.
Ability to respond to real-time issues during events, make sound decisions within scope, and escalate when appropriate
Ability to build and maintain positive relationships with rental clients and ensure a high-quality event experience
Ability to provide guidance to crew and support team coordination while working collaboratively within a broader operational structure
Sustained concentration and attention to detail required to coordinate multiple marketing campaigns, maintain digital platforms, and ensure accuracy of promotional materials and event information
Ability to manage competing priorities and shifting deadlines, requiring frequent task-switching organization, and prioritization
Problem-solving and sound judgment required during live events, including responding to real-time issues and remaining focused and composed in a fast-paced environment.
Frequent standing and walking for extended periods during event setup, rehearsals, and performances
Ability to lift, carry, and move moderate-weight equipment and materials (e.g., staging elements, technical equipment)
Regular movement throughout the facility, including backstage areas, loading zones, and stairs.
Occasional physical setup and coordination of event and production elements in a dynamic environment

Responsibilities

Support the active management of the theatre calendar to maximize utilization and revenue-generating opportunities
Build and maintain strong working relationships with new and existing rental clients to support repeat business and long-term partnerships
Assist in identifying and pursuing new rental opportunities to increase facility use and revenue
Coordinate event bookings, including preparing and supporting contract documentation, and assisting with contract review and negotiation as required
Ensure all event details are accurately captured, scheduled, and communicated to relevant stakeholders
Coordinate and oversee backstage operations to support the successful execution of all events
Act as a key point of contact for production-related needs, working closely with artists, promoters, and technical teams
Ensure all performance information (e.g., schedules, technical requirements, run-of-show) is communicated clearly to crew and stakeholders
Provide guidance and coordination related to event logistics, artist hospitality, and technical requirements
Support load-ins, rehearsals, performances, and load-outs to ensure smooth and efficient operations
Coordinate and schedule technical staff and crew based on event requirements
Work with internal teams and external providers to ensure appropriate staffing levels for each event
Support supervision of backstage personnel during events to ensure tasks are completed effectively and safely
Assist in ensuring events are delivered in accordance with theatre standards, timelines, and contractual obligations
Work collaboratively with University partners to support building operations, maintenance, and capital improvement initiatives
Monitor theatre systems and facilities to ensure consistent, reliable operation
Coordinate routine maintenance and address operational issues as they arise, escalating where required
Support the upkeep of backstage and technical areas to ensure a safe and functional working environment
Support compliance with all applicable health and safety regulations for staff, crew, and performers
Promote safe work practices and ensure adherence to theatre policies and procedures
Provide on-site operational support during events, including evenings and weekends
Act as the “Manager in the Building” as required, addressing routine operational matters and escalating issues as appropriate
Assist in responding to incidents or emergencies in accordance with established protocols
Maintain effective working relationships with internal teams, external partners, and clients
Contribute to a collaborative, service-oriented environment that supports high-quality event delivery
Perform other related duties as assigned in support of theatre operations