Business Development & Operations Associate

CTC Medical Communications

4d • CA$55,000 - CA$70,000 • Remote

About The Position

As a Business Development & Operations Associate, you will be accountable primarily to support company growth and internal operations. You are highly organized and proactive. This role will help ensure that business development opportunities are systematically identified, tracked, followed up and supported, while also coordinating selected internal operational priorities. The Associate will work closely with the President to maintain the business development pipeline, coordinate outreach, develop proposals and business development materials, and improve internal processes.

Requirements

• An advanced degree in health science
• 1-2 years experience supporting leadership team with business development/ sales/ operations
• Experience in business development coordination, operations, project coordination, or a related role.
• Comfort working directly with senior leadership
• Strong organizational, communication and follow-up skills.
• Ability to manage multiple priorities and work independently.
• Strong proficiency with Microsoft 365, Teams, SharePoint, and ideally CRM platforms
• The ability to identify what needs to happen next rather than waiting for direction

Nice To Haves

• Experience in professional services, healthcare, pharmaceuticals or medical communications is an asset.

Responsibilities

• Maintain the CRM, ensuring contacts, opportunities, activities and next steps are accurate and current.
• Track the business development pipeline and coordinate timely follow-ups.
• Conduct prospect research and coordinate and execute targeted outreach.
• Coordinate business development meetings, follow-ups and related activities.
• Develop and maintain business development resources, case studies, capability materials, and other company materials.
• Coordinate and support the development of proposals, RFP responses, and other business development materials.
• Track selected internal operational priorities and follow up with owners to ensure action items are completed.
• Identify opportunities to improve administrative and operational processes and workflows.

Benefits

• Starting base salary of 55,000 CAD to 70,000 CAD, proportionate with experience and qualifications.
• Annual company and team performance-based bonuses
• Comprehensive benefits package, including competitive RRSP matching, lifestyle and health spending accounts, and health and dental coverage from day 1
• Three weeks of vacation in addition to two weeks of company shutdown in December and half-day Summer Fridays from Victoria Day to Labour Day
• 3 annual paid volunteer days
• Remote-first work environment and work-from-home office set-up allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level