Business Development Officer

The FNB Community Bank•Vandalia, IL

4d•$80,000 - $105,000•Onsite

About The Position

The Business Development Officer partners closely with commercial lenders to grow and deepen business relationships. This role focuses on the development of commercial deposits, merchant services, and business banking solutions while ensuring a seamless customer experience. The position serves as a key resource for business clients and internal teams by bridging commercial banking sales, product knowledge, and operational execution.

Requirements

Bachelor’s degree in business, finance, or related field, or equivalent work experience preferred
Minimum of 3–5 years of commercial banking, business banking, or related experience
Experience with business development, deposit growth, and client relationship management preferred
High-quality customer service skills
Excellent interpersonal skills
Detail oriented
Solid communication skills which include verbal, written, and listening skills
Desire to expand product knowledge and procedural skills
Ability to read and comprehend legal and regulatory material related to the job area
Ability to read, analyze, and interpret business and professional documents.
Proficient in writing reports, business correspondence, and procedure manuals.
Capable of effectively presenting information to various stakeholders.
Work with mathematical concepts such as probability, statistical inference, and geometry.
Apply mathematical concepts to practical situations using fractions, percentages, ratios, and proportions.
Solve practical problems with limited standardization.
Interpret various forms of instructions, whether written, oral, or diagrammatic.
Operate office equipment including telephones, copiers, fax machines, PCs, and printers.
Advanced proficiency in computer applications is required.

Responsibilities

Partner with commercial lenders to develop and expand business relationships, focusing on deposit growth, non-credit services, and treasury management.
Build and maintain strong relationships with business clients, ensuring a high level of service and responsiveness.
Identify opportunities to deepen customer relationships through treasury, merchant services, and other business banking solutions.
Maintain a consistent calling effort, achieving established goals for client outreach, referrals, and business development.
Participate in community organizations and activities to enhance the bank’s image and develop additional business opportunities
Serve as the primary resource for commercial deposit products, merchant services, and related business banking solutions.
Assist in evaluating current products and services to ensure competitiveness, relevance, and customer value.
Support the implementation and rollout of new commercial products and services.
Collaborate with internal teams to structure solutions that meet the needs of business clients.
Support the onboarding and servicing of commercial clients to ensure a smooth and efficient experience.
Collaborate with operations and retail teams to ensure accurate and compliant account setup and maintenance.
Assist in identifying and improving processes to enhance service delivery and operational efficiency.
Resolve client issues promptly and effectively, ensuring a positive client experience
Work closely with lenders, retail teams, and operations to achieve individual, departmental, and bank goals.
Assist with strategic initiatives and business development efforts.
Provide support and product knowledge to internal teams to enhance overall commercial banking capabilities.
Perform additional duties as assigned