Business Development Manager

Restoration 1•Pelham, AL

23h•Onsite

About The Position

Restoration 1 of Birmingham has an immediate opening for an experienced sales professional to hit the ground running with us. Experience in restoration business development, sales, and closing is highly preferred. If you already have established relationships with plumbers, fire departments, and trade contractors in the Birmingham market, we want to talk to you. Why Work Here Family culture . Our family first culture creates a positive atmosphere among all of our team members — and that includes your personal family. Positive, upbeat environment. No negative Nancy’s here. We are kind, compassionate good Samaritans with a heart for second-mile service. Opportunities to fail forward. Micro-management isn’t in our dictionary. Make decisions. Take chances. Fail. Learn. Grow. Rinse. Repeat. It’s a circle of safety if you will. Mentoring and accountability. You won’t be dropped in and left to figure it out alone. Our Director of Revenue Growth will work side-by-side with you to build your territory, sharpen your approach, and hold you accountable to the results you’re capable of. We invest in people who invest in themselves. 6-figure income. It isn’t just a pipe dream. It’s realistic. $60K–$100K is achievable in year one, more if you’re a rockstar. Base salary plus a performance commission structure that rewards you for the business you build — and for closing it. Benefits. You serious, Clark? Yes, we are Uncle Eddie. Health, Dental, and Vision Insurance all covered by us after 90 days. Paid Time Off (PTO)? Yeah, we’ve got that too. At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal. What We Do Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.

Requirements

Extensive face-to-face customer experience.
Experience in restoration business development, sales, and closing is highly preferred.
Established relationships with plumbers, HVAC techs, or trade contractors in the Birmingham market. You’re not starting from scratch — you’re bringing a network.
Excellent verbal and written communication capabilities needed.
Must have the ability to build rapport with clients in person, over the phone, via text, or through telepathic means.
Must be persuasive in your communication and use social media to your advantage.
Must be highly detail oriented, able to manage multiple projects across a large territory.
Proficient with technology and learning new programs to enhance marketing efforts. Maintaining up-to-date, accurate data in our CRM is critical.
Be highly competitive, positive, and results-driven.
Be coachable, trainable, and have a good, outgoing personality.

Nice To Haves

Established relationships with plumbers, fire departments, and trade contractors in the Birmingham market.
You don’t have to be a social media star, but it would sure be cool if you were.

Responsibilities

Be a servant! Create and maintain relationships with customers and referral partners.
Add value to those customers and referral partners. Serve, don’t sell.
Show up at the loss. When a referral partner sends a job your way, you show up to the loss site, meet the homeowner, build trust, and help get the work started. You are the face of Restoration 1 in the field.
Draft blueprints. Develop strategies, presentations, and materials to efficiently onboard customers.
Tell it like it is. Clearly and effectively communicate all aspects of the service to the customer, while managing expectations.
Be supportive. Empathy is the word of the day. Walk a mile in the customer’s shoes.
Play to win. Give others the gift of learning how to lose. If your competitive spirit won’t even allow a small child to beat you at Monopoly, this may be the job for you.
Get back on that horse. Fail forward. Go for no. Embrace rejection. Try, fail, learn… wash, rinse, repeat.
Have a never-give-up attitude.
Make friends. Work closely with other team members to ensure customer needs are being met while meeting internal objectives. A positive attitude and a kind word go a long way.
Own your numbers. You’ll be held to clear activity and revenue expectations. We’ll give you every tool to hit them — and we’ll celebrate when you do.