Business Development Manager

Chubb • San Francisco, CA

6d • Hybrid

About The Position

Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Business Development Manager (BDM) for our Northern and Central California territory. The BDM position is responsible for overall agency relationship management including new client acquisition and renewal client management for assigned agents and brokers and agency partners. The BDM will need to conduct agency field visits to their assigned agents and brokers from two Chubb branches – San Francisco, and Walnut Creek, with the largest concentration being in the Sacramento and Central Valley area. The position will be based within the defined geography, with a preference for the candidate to live in Sacramento or in the Central Valley of California. The BDM will report directly to the Northern California VP, Personal Lines Manager.

Requirements

• Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast-paced environment.
• Agile learner who can quickly absorb information and apply it to current business situations.
• Delivers end to end customer engagement that leads to measurable revenue growth.
• Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions.
• Leverage market, business and technical knowledge and insights.
• Possessing a big picture perspective and detailed operational understanding of own area of responsibility.
• Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.).
• Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel.
• Intrinsic curiosity paired with effective questioning and active listening skills.
• Strong negotiation, leveraging and value-based selling skills.
• Influence and inspire others.
• Communicating effectively and passionately about Chubb/Personal Risk Services.
• Successfully persuading, convincing, and influencing others on “why Chubb”.
• Anticipating and preparing for how others will react and overcome obstacles/resistance.
• Leveraging agency relationships to close deals.

Responsibilities

• Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients.
• Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals.
• Responsible for new and existing client quote follow up and quote optimization with agents.
• Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques.
• Premier account segment new and renewal table set best practice.
• Cross-sell and upselling of existing clients via account rounding initiatives.
• Provide support to assigned agencies including: Agency training to understand Chubb’s products, services and competitive advantages; Product and service enhancements and rate changes.
• Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like.
• Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events.
• Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation.
• Book management including analysis of results to identify agency specific and territory trends.
• Develop and maintain trusted agency relationships primarily through in person travel.
• Participate in internal meetings and report on results as appropriate.
• Work with agents and underwriting on new clients, retention and cross selling.
• Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed