Business Development Manager (SSO Division – Location: Fort Worth, TX)

Parker Hannifin•Dublin, GA

2d•Onsite

About The Position

Parker Aerospace is hiring an internal Business Development Manager for its Services & Support Operations (SSO) Division, based in Fort Worth, Texas. The role develops product-line strategies to generate aftermarket business opportunities for the Stratoflex Division (SPD) and is revenue accountable for multiple complex, high-earnings programs spanning commercial and military aircraft. The position focuses on profitable growth across SSO business teams and divisions, promoting products, services, and technologies aligned with Parker’s capabilities and customer needs. It also contributes to monthly sales outlooks and annual plans. The manager serves as a strategic product-line and customer focal point for aftermarket services across a range of products and customers. The role collaborates with divisions, service sites, regional segment teams, customer service and technical teams, and operations to grow aftermarket revenue, improve processes, resolve customer issues, develop proposals and contracts, and launch new products and services. The position may provide backup for an Aftermarket Service Manager. Candidates need a bachelor’s degree in Marketing, Engineering, or a related field, or an equivalent combination of education and experience. The role typically requires ten or more years of increasingly responsible experience, including five or more years of high-level program management and established customer contacts involving significant revenue or scope. The position is subject to U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Applicants are subject to drug testing as a condition of employment.

Requirements

Bachelor’s degree in Marketing, Engineering, or a related field, or an equivalent combination of education and experience providing theoretical and practical knowledge.
Typically ten or more years of increasingly responsible experience demonstrating the ability to perform the essential functions.
Five or more years of high-level program management experience.
Established customer contacts and experience with major revenue or scope of responsibility.
Eligibility to meet applicable U.S. export compliance and/or U.S. Government contracting citizenship requirements.
Applicants are subject to drug testing as a condition of employment.

Responsibilities

Achieve aftermarket service center financial goals in coordination with the assigned operating division and one or more sites.
Act as the primary strategic product-line focal point for aftermarket services covering a range of products, services, and customers.
Work with division, site, and SSO Regional Segment teams to maximize long-term aftermarket revenue and provide short- and long-term sales forecasts.
Collaborate with division site customer service and the Aftermarket Services Manager on strategy and execution; provide backup for the manager when required.
Address critical long-term customer issues and lead project teams to improve short- and long-term process results.
Serve as the primary strategic customer contact for aftermarket products and services, including repairs, spares, logistics, contracts, and pricing negotiations.
Coordinate with technical and segment teams regarding field performance issues and resolution.
Work with SSO Division business development and CSO Segment Leaders to maximize aftermarket revenue and align sales forecasts.
Develop and support proposals and contracts with Regional Segment teams by researching customer requirements and translating them into development opportunities.
Develop strategies and solutions for contracts being renegotiated during their term.
Conduct competitive research, evaluate sales performance, and formulate product and system goals and milestones.
Apply knowledge of division technical capabilities, operational capacity, and market information to influence future strategies.
Liaise with customers and Regional/Group Marketing to resolve issues and support satisfaction regarding cost, product quality, delivery, and performance.
Provide liaison support within and across divisions on existing and new programs.
Maintain close contact with division technology, business units, and operations teams to enable rapid-turnaround solutions.
Use established professional relationships and Regional Segment teams to develop customer relationships, understand future market and customer needs, and identify business opportunities.
Identify business-development opportunities by studying competitors’ products, problems, market intelligence, and trends.
Maintain professional and technical knowledge through workshops, publications, professional networks and associations, and industry trade shows.
Establish goals and objectives for programs or functions by coordinating efforts across the division and Aftermarket Service Managers.
Recommend actions by analyzing and interpreting data and performing complex comparative analyses.
Develop and run portfolio optimization exercises using analytics to balance products and channels and optimize revenue and earnings.
Develop and guide new retrofit business cases to gain division support for resourcing new product and service launches.