Business Development Manager - Flow Control

Applied ControlSalt Lake City, UT
Hybrid

About The Position

Provide flow control related sales and technical support to Applied Control’s customers to continually grow our business throughout our territory. This role requires a service-oriented, empathetic, and trustworthy individual who is a natural relationship builder and willing to learn. The Business Development Manager will be responsible for identifying and cultivating new customer opportunities, managing and coordinating the pursuit of opportunities, and serving as an outside sales resource and subject matter expert for various services and products including valves, actuators, instrumentation, and accessories. The role also involves communicating technical requirements to the inside sales team, complying with customer safety standards, and understanding industry standards. Additionally, the Business Development Manager will look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Requirements

  • Excellent interpersonal and communication skills
  • Effectively manage difficult or emotional customers and respond promptly to customer needs
  • Strong attention to detail
  • Situational awareness and commitment to safety
  • Excellent organizational and time management skills
  • Working knowledge of isolation valves, actuators, and accessory control equipment required
  • Ability to work independently with minimal supervision
  • Basic PC skills and ability to utilize various software applications (MS Word, Outlook, PowerPoint, etc.) and interface with multiple business/database systems
  • Ability to access customer equipment which may involve stooping, bending, kneeling, squatting, climbing ladders and stairs, riding man lifts, walking scaffolding, catwalks, etc.

Nice To Haves

  • Service-oriented – willing to go the extra mile for our customers.
  • Empathetic – cares about the challenges, goals, drivers, and needs of others.
  • Natural relationship builder – operates with integrity and reliability.
  • Trustworthy – earns and deserves the trust of customers and colleagues.
  • Willing to learn – invests in skills and knowledge to propel themselves forward.
  • Responsible – takes responsibility for their actions and outcomes, accountable to others.
  • Communication – writes and speaks with intention, actively listens so others feel heard.

Responsibilities

  • Identify and cultivate opportunities with new customers and maintain mutually beneficial relationships with all key customers.
  • Manage and coordinate the pursuit of in-house and field opportunities.
  • Lead and/or support key opportunities through the following phases: Project Identification, Pursuit Strategy, Proposal Generation, Execution, Project Completion and Customer Satisfaction Follow-up.
  • Serve as an outside sales resource and subject matter expert for all services, including: Ball, butterfly, gate, globe, and check valves Pneumatic, hydraulic, and electric actuators Instrumentation and accessories, i.e. solenoids, switch boxes, digital positioners, controllers, etc. Installation, maintenance, and commissioning services
  • Communicate to the inside sales team any technical requirements to perform the requested design package
  • Comply with customer safety standards including the use of Personal Protective Equipment (respirators, goggles, hearing protection, etc.) when visiting customer facilities.
  • Understand and comply with generally accepted industry standards, such as ANSI, ASME, API, IEC and others, as they apply to valve automation
  • Look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Benefits

  • Vehicle reimbursement program
  • Sales accelerator bonus
  • Annual sales escalation payment
  • Annual profit share payout
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