Business Development Manager - Service Department

Sungrow USA Corporation•Remote, US,
•$90,000 - $135,000•Remote

About The Position

The Business Development Manager – Service is a remote role on Sungrow North America’s rapidly growing Service team. The position supports business development for service offerings related to photovoltaic (PV) and battery energy storage system (BESS) projects across North America, including preparing customer bids and coordinating service contract terms and requirements. The role works closely with Sales, Service Management, Legal, Service, and O&M teams, helps establish effective processes and service offers, and presents finalized contracts to the Service organization for execution. Compensation is commensurate with experience. For candidates in California, Colorado, New York, and Washington, the anticipated annual base salary is $90,000–$135,000, excluding other compensation components and benefits. The salary offered depends on factors such as job-related skills, qualifications, experience, education, and location. The position includes a competitive benefits package and employee programs, along with personal and company growth opportunities.

Requirements

  • A business degree with an affinity for technology or energy, or an engineering background with a commercial focus.
  • Approximately five years of experience in a similar role is preferred.
  • Familiarity with global service organizations and service contracts.
  • Ability to manage customers in different countries with differing expectations.
  • Strong written and oral communication skills.
  • Detail-oriented, with the ability to understand opportunity nuances and dependent services.
  • Analytical, self-starting approach and strong attention to detail.
  • Good understanding of sales and project execution processes.
  • Strong organizational and problem-solving skills, including the ability to manage multiple complex projects in diverse areas.
  • Creative, passionate, upbeat, proactive, dynamic, and task-oriented approach.

Nice To Haves

  • Fluency in Spanish and/or Chinese.

Responsibilities

  • Lead preparation of bids for North American PV and BESS customers, offering service contracts such as O&M contracts, SLAs, LTSAs, and MSAs.
  • Coordinate non-standard contract terms with the Sales team.
  • Review service prices with the Service Management team and create standard price offers for bids.
  • Coordinate with Legal, Service, and O&M departments on special requirements for PV and BESS service contracts.
  • Work with Service and Sales colleagues to identify best practices and recommend process changes that improve effectiveness.
  • Present final contracts to the Service organization so it can meet the contract requirements.
  • Collaborate with the Service team on new markets and potential service offers.
  • Prepare monthly, quarterly, and yearly materials or reporting for Service senior management.

Benefits

  • Competitive benefits package and employee programs.
  • Personal and company growth opportunities.
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