Business Development Manager

Caterpillar•Peoria, IL

32d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Business Development Manager within Cat Solutions & Services (CS&S), you will lead a high‑impact business systems development team that enables growth across Job Site Solutions (JSS), Condition Monitoring, and Caterpillar Safety Services . This role sits at the intersection of data, strategy, commercial execution, and marketing , turning insights into action and tools into growth. You will shape how data, systems, and insights are used to support dealers and customers, strengthen contract execution, and accelerate CS&S growth within the Resource Industries (RI) and Construction Industries (CI) . This is a unique, highly visible role with the opportunity to influence strategy, support dealer and customer growth , and build scalable processes that drive measurable business results. What Makes This Role Exciting Data, Insight, Growth: Extract meaningful insights from complex data to drive commercial decisions and portfolio growth. Customer & Dealer Impact: Partner with the CS&S team to help dealers and customers grow their businesses. Strategy & Marketing Influence: Own and execute the strategy and marketing communication processes that enable scalable growth. Build What Doesn’t Exist Yet: Create tools, processes, and systems that empower commercial teams and shape the future of CS&S. Leadership Opportunity: Lead and develop a diverse, cross‑functional team focused on analytics, systems, dealer development, and marketing communications.

Requirements

Business Development: Strong business development and commercial acumen, with experience supporting sales, contracts, and portfolio growth.
Industry Knowledge: Understanding of Resource Industries (RI) and/or Construction Industries (CI) business models
Customer Focus: Ability to partner with dealers, customers, and commercial teams to enable growth through tools, insights, and processes
Decision Making and Critical Thinking: Strategic thinker with the ability to define, prioritize, and execute initiatives aligned to growth objectives. Strong understanding of data architecture, system enhancements, and metrics reporting
Effective Communications: Experience with marketing strategy and commercial communications.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Ability to lead, develop, and inspire diverse roles.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Responsibilities

Commercial Enablement & Tools Develop and deploy analysis and business tools that support lead generation, portfolio growth, and commercial execution for CS&S.
Partner with dealers and internal commercial teams to design tools that directly support selling, contracting, and customer value creation.
Data, Insights & Performance Leverage data and analytics to deliver actionable insights , performance metrics, and reporting for internal teams and customers.
Evaluate dealer and customer portfolios, contracts, and performance trends to inform decision‑making.
Drive improvements in data architecture, systems, and reporting capabilities .
Strategy & Business Systems Leadership Own and execute the business systems strategy , ensuring alignment with CS&S growth priorities.
Drive velocity and execution across system enhancements, analytics initiatives, and cross‑functional priorities.
Deeply integrate and prioritize initiatives across JSS Commercial, Operations, and Condition Monitoring teams.
Communication & Alignment Streamline critical communications across Product Groups, Go‑To‑Market (GTM) teams, and process partners.
Lead marketing and strategic communications to clearly articulate value propositions, insights, and growth opportunities.
People Leadership Lead a team of 5 direct reports , including roles focused on IT/data, dealer development, and marketing communications.
Foster a collaborative, outcome‑driven culture with clear goals, accountability, and development opportunities.