Business Development Manager

Thorpe Specialty Services CorporationEdmonton, AB

About The Position

The Primary Goals of This Role Include: Winning new customers and expanding wallet share with existing customers Building a high-value pipeline of opportunities across multiple industrial sectors Leading all commercial activity from early discovery through award

Requirements

  • Minimum 5-10 years’ experience in business development or sale within industrial contracting, refractory mechanical, maintenance, coatings, insulation, scaffolding, or similar heavy industrial services
  • Proven track record of generating significant territory revenue and winning large-scale industrial projects
  • Strong network and knowledge of Western Canadian industrial markets
  • Demonstrated ability to build and maintain relationships with plant management, maintenance leaders, procurement professionals, and engineering teams
  • Strong commercial acumen including pricing strategies, proposal development, contract structures, and margin management
  • Excellent interpersonal, communication, and presentation skills
  • Ability to work independently while collaborating effectively with internal technical and operational teams
  • High level of drive, professionalism, and customer focus with the ability to manage a large geographic territory

Responsibilities

  • Develop and execute a territory growth strategy aligned with Clayburn’s business objectives for Western Canada
  • Identify, pursue, and win new accounts across oil sands, petrochemical, mining, pulp/paper, power, cement, and other heavy industrial verticals
  • Build and maintain a robust pipeline of qualified opportunities, providing accurate forecasting and clear visibility to leadership
  • Lead customer discovery, presentations, scope development, commercial strategy, proposal reviews, and final negotiations
  • Strengthen relationships with existing key accounts to grow program work, turnaround involvement, and long-term multi-site opportunities
  • Conduct regular site visits, walkdowns, inspections, and scope validations to support accurate proposals and position Clayburn as a trusted partner
  • Collaborate closely with Operations, Estimating, and Technical staff to develop competitive pricing strategies, value propositions, and win themes
  • Participate in pre-bid and bid/no-bid strategy sessions, providing market intelligence, competitive insights, and customer positioning
  • Support project handoff and execution alignment to ensure customer expectations, safety priorities, and commercial commitments are met
  • Monitor competitor activity, pricing trends, customer capital plans, and industry shifts to inform strategic decisions and pursuit planning
  • Represent Clayburn at industry events, associations, customer meetings, and networking functions
  • Maintain strong communication across all internal teams to ensure alignment on customer priorities, project requirements, and pursuit strategies
  • Demonstrate strong executive presence and relationship-building capabilities to influence senior customer decision-makers.
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