Business Development Manager, Underground Mining

SMS Equipment Inc.

9d•Remote

About The Position

SMS is looking for a Business Development Manager, Underground to drive growth in our underground hard rock business across Canada. This role is focused on expanding market opportunities for equipment, conversions, and drill head sales, while supporting the successful introduction of new products. Working closely with underground leadership and technical teams, the role builds strong relationships with mining customers, engineering firms, and OEM partners to strengthen SMS and Komatsu’s market presence and long-term success.

Requirements

Post-secondary education with 8–10 years of related experience; an equivalent combination of education and experience will be considered.
Formal education and/or extensive experience in the heavy equipment industry is required.
Ability to work independently with minimal direct supervision.
Proven experience building and maintaining relationships with key influencers and decision-makers within the mining industry.
Strong understanding of customer challenges and the ability to develop effective, value-driven solutions.
Experience in contract negotiation, lifecycle costing, and after-sales support.
Solid knowledge of parts and labour supply, distribution, and branch operations, including organizational structure.
Demonstrated capability in technical issue resolution, personnel training, and operational development.
Working knowledge of finance as it relates to operations, including budgeting and performance tracking.
Proficiency in Microsoft Excel and Word.
Demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).
Intrinsically motivated and committed to making safe choices when completing all tasks.
May be required to complete a pre-employment medical questionnaire.
May be required to complete a drug and alcohol test.
May be required to complete a 5-year commercial driver’s abstract.
May be required to complete a credit check.
May be required to complete a criminal record check.

Responsibilities

Lead and execute sales strategies for underground equipment, conversion kits, and rebuilds.
Evaluate market opportunities, expand into new territories, and own the underground sales pipeline.
Develop customer-focused sales presentations and content to support effective engagement.
Serve as the primary lead for underground equipment RFPs.
Ensure SMS participation in regional mine RFP processes.
Coordinate with mining, branch, and corporate teams to deliver professional, compliant proposals.
Co-lead the underground marketing strategy and budget with the GM, Underground Hard Rock.
Develop a 3–5 year marketing roadmap aligned with product launches and enhancements.
Identify and leverage key marketing channels within the underground mining industry.
Lead product support resources for the underground hard rock business line.
Establish KPIs, monitor revenue performance, and report to key stakeholders.
Support inventory planning through regular audits and forecasting activities.
Partner with technical teams to support underground branch operations.
Ensure OEM technical documentation is current, accessible, and well communicated.
Support the development of business development capabilities in targeted growth regions.
Develop and maintain strong relationships with OEM partners.
Establish KPIs to support delivery, reliability, competitiveness, and service performance.
Ensure effective processes for pricing, ordering, warranty, and inventory management.
Support underground business and product launch strategies alongside senior leadership.
Act as a key liaison between OEMs and corporate, regional, and branch teams.
Develop and execute short-term product roadmaps and implementation plans.