Business Development Manager - ServiceNow (Toronto)

RSM US LLP•Toronto, ON

2d•Hybrid

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Business Development Manager is responsible for leading all aspects of the sales process, including systematic prospect targeting, strategic client growth, development of opportunity specific sales strategy, selection of pursuit teams and "quarterbacking" the entire sales process. The business developer will concentrate on selling ServiceNow consulting business transformation services. This individual will build and maintain strong sales pipelines and forecasts associated with substantiated opportunities, prepare, and facilitate presentations/proposals as well as close sales and finalize agreements with clients. This role will work closely with various teams in leading growth efforts through direct prospecting, networking, attendance and participation with various industry and professional groups and networking associations. The individual will be joining a highly sophisticated North American sales team and will have all the necessary resources to be set up for success. This career opportunity provides a competitive base salary along with a lucrative, uncapped incentive compensation plan. We are looking for a candidate that has a proven track record in selling ServiceNow with proven success in selling consultative services.

Requirements

Minimum of 3+ years of experience with demonstrated success in selling professional services
Minimum of 2+ years of previous experience selling or supporting ServiceNow technology customers
Strong business acumen
Demonstrated experience leading complex sales processes that involve multiple team members and multiple decision makers through to the deal closing
Demonstrated network of Centers of Influence that could be leveraged to identify opportunities
Successful relationships with field sales representatives / Account Executives at ServiceNow
Ability to actively participate in the proposal and Statement of Work creation process
Experience leveraging a CRM tool for report generation and sales tracking
Prior experience leveraging social media technologies for networking purposes
Excellent influence and negotiation skills; strong executive presence
Must be motivated and self-disciplined; must possess strong time management skills
Travel is required (local and overnight when appropriate)

Nice To Haves

Active network of C-level contacts
A Bachelor's Degree in a related field
Demonstrated community involvement and activity with industry associations
Proven experience engaging with clients in a variety of industries
Exhibit exceptionally strong communication, presentation, analytical and organizational skills
Experience working for Big Four or other national firms a significant plus

Responsibilities

Sourcing and qualifying opportunities with companies currently not served by the firm, with a particular focus on ServiceNow and business transformation services
Responsible for developing and executing the sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure the business
Work with the proposal team to craft professional and persuasive proposals, with a strong emphasis on the level of detail required for public sector procurements
Active networking with contacts, professional affiliations, industry groups and related Centers of Influence
Work with practice and industry team leaders to identify and target key companies within the industry team they support
Support client server teams in cross-selling additional services to existing clients where appropriate
Work closely with marketing resources to develop effective, targeted go-to-market plans
Work closely with North American Sales Organization management to provide ongoing, current feedback relative to market opportunities
Work closely with ServiceNow Alliance Managers and RSM’s delivery leadership to align sales pursuits with delivery capabilities, co-sell strategies, and go-to-market planning.