Business Development Manager, Pharma Storage - Mid Atlantic

Alcami Corporation•Remote,

1d•Remote

About The Position

The Business Development Manager, Pharma Storage is accountable for selling biostorage services in a dynamic and fast-paced environment to support the growth of the pharma storage and services business. The Business Development Manager uses their technical knowledge and experience to ensure excellent communication and to meet customer standards, satisfaction, and timelines. The position requires superior leadership behaviors as well as expertise in the knowledge, skills, and abilities for this role.

Requirements

Bachelor’s degree in a life sciences field or experience selling GMP storage business.
Previous sales experience preferred and strong customer service skills.
CMO or CDMO experience preferred.
Minimum of 1 – 2 years of experience in Life Sciences customer-facing role.
Knowledge of cGMP and drug development process through course work or prior work experience preferred.
Prior pharmaceutical or CDMO experience in business functions.
Excellent written and verbal communication skills required.
Excellent customer service, organization skills and ability to multi-task required.
Excellent problem solving and critical thinking skills required.
Results-oriented, determined and a self-starter; comfortable, willing and able to have difficult conversations with clients about timelines, budgets and unexpected results.
Ability to work independently in a fast-paced and dynamic environment.
Proficiency with Microsoft Office (Word, Excel, PowerPoint) required.
Proficiency utilizing internet and social media tools for researching potential leads.
Technology orientation with the ability to gain proficiency using a Customer Relationship Management system (CRM) required.
Prior experience with a Customer Relationship Management system (CRM), preferably Salesforce, preferred.
Prior experience or exposure to value-based selling and negotiations a plus.

Responsibilities

Drives business growth by prospecting new clients for the pharma storage business in the Mid-Atlantic region.
Acts as single point of contact for the customer business relationship for clients, from first client contact via prospecting to new business signings.
Supports upselling and cross-selling opportunities to existing pharma storage clients and other Alcami business lines.
Manages client relationships of active pharma storage clients.
Facilitates successful execution of services by ensuring smooth process from proposal signature to project execution.
Meets or exceeds sales targets through establishment of new accounts and upselling of additional services to existing accounts.
Works collaboratively with other sales members to identify clients with additional needs aligned with service offerings offered at other Alcami sites.
Develops a deep understanding of client’s pipeline, previous Alcami experiences and identifies opportunities for upselling new service lines.
Participates in client visits including new business discussions and business review meetings, as needed.
Maintains accurate customer data and updates to the Customer Relationship Management system (Salesforce); generates timely reports (i.e. activity reports, metrics, etc.) as requested.
Other duties as assigned.