Business Development Manager, International Sustainment

AM General LLC•South Bend, IN

2d•Hybrid

About The Position

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are Responsive, We have Integrity, We are Dynamic, We exhibit Excellence.

Requirements

Bachelor’s degree Business with emphasis in international business, Engineering or related field required or equivalent experience along with high school diploma or GED required
5 or more years of experience in aftermarket sales and support
5 years or more years’ experience with international business development and/or program management
Understanding of DCS and FMS acquisition processes
Direct experience working with international defense customers
Knowledge of export regulations / processes (e.g., ITAR, Department of State Licensing)
Strong interpersonal skills that ensure collaborative and trusting relationships with the team, peers, customers, and leadership
Strong written and verbal communication skills and the ability to develop and deliver executive level presentations
Knowledgeable in Customer Relationships Management (CRM) tools (e.g. Salesforce)
Existing relationships with key customers

Nice To Haves

Preferred Master's degree in Business or related field

Responsibilities

Maintain current customer relations with international customers
Lead the development of International Aftermarket sales strategies and execution planning for: Sustainment of the current and future Global AM General fleet (parts, training, field service), Growth Opportunities and execution plans within current product offerings, Growth Opportunities and execution strategies for all products/services, Business cases for new opportunities to include ROI and timing
Shape and deliver proposals and responses to customers and key accounts in partnership with the international business development team
Develop and cultivate long-term relationships with customers and potential customers
Drive obsolescence programs with customers moving them to reset or new vehicle purchases where necessary
Identify partners or customers in support of increased distribution opportunities
Work with International team to screen and recommend country by country strategies, partnerships, or distributors
Develop sales channels to include direct, online, marketplace, distributor/partner or other as necessary
Responsible for aftermarket parts/programs project management
Lead and develop organization in support of dynamic customer needs
Continuously drive skill set improvements within organization
Develop and maintain key process indicators and regular reporting to include corrective actions as necessary
Work and promote cross functional cooperation and alignment of process to assure seamless customer satisfaction