Business Development Manager, Host Agencies

Crum & Forster • Glastonbury, CT

12h • $90,000 - $120,000 • Remote

About The Position

Travel Insured International (TII), a Crum & Forster company, is hiring for a Business Development Manager, Host Agencies on our Travel Business Center (TBC) team.
Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
The Business Development Manager (BDM), Host Agencies will be front and center with the fastest growing segment of the travel industry to help them understand Travel Insured International products and to show them how we’re creating the most comprehensive travel protection in the marketplace. The BDM will develop & maintain relationships and create business plans with agency management while working with independent contractors to grow their individual sales.
The Business Development Manager (BDM), Host Agencies maintains and expands relationships with Host Agency Management Teams and Independent Contractors. The BDM will take a consultative selling approach and is responsible for achieving a sales quota and assigned strategic account objectives. The BDM will manage day-to-day activities of Host Agencies that typically produce annually more than 20M in leisure sales and have more than 100 independent contractors.
This role will require the ability to communicate across a wide range of audiences, a deep understanding of our product portfolio, and the travel industry ecosystem. Additionally, this role will collaborate with Sales and Account Management Leadership on new Host Agency business.
This is a 100% remote role.

Requirements

• Advanced ability to influence the sale: ability to influence and convince current and prospective partners to represent and promote TII’s products.
• Advanced Relationship Management skills: superior interpersonal skills and the ability to work effectively and cultivate deep, trusted relationships both internally and externally, with a focus on Host Agency Management Teams and Independent Contractors.
• Ability to collaborate effectively with cross-functional teams, including product, marketing, finance, and technology, to align business development strategies with company objectives.
• Advanced Communication skills: strong verbal and written communication skills. Ability to deliver professional presentations, engagement and influence decision-makers at all levels within Host Agency Management Teams and Independent Contractors.
• Advanced ability to demonstrate resilience: Maintains a high level of commitment to personally getting things done, assuming personal responsibility for achieving outcomes and works effectively with little direction. Dependable and responsible.
• Advanced negotiation skills
• Advanced skill of Driving for results: Self-assured, responds confidently to objections, and does not give up easily. Proven ability to meet and exceed sales targets, with experience analyzing sales performance and optimizing strategies to drive continuous growth.
• Intermediate ability to deliver results: ability to focus on the bottom line and push self and others to meet established goals and KPI’s.
• A bachelor’s degree or equivalent experience is required
• A Minimum of 5 years in travel or hospitality sales is required
• Proficiency with Microsoft Office Suite, including Intermediate level skills with Excel, Outlook, Word, PowerPoint, Teams and One Note. Knowledge of or ability with Salesforce.com, or related CRM (Customer Relationship Management) and e-commerce channels.
• A Personal Lines or Property/Casualty Lines License is preferred. Training is provided internally.
• Travel a minimum of 50% of the time is required by car, plane, and/or train, including evenings and weekends, both domestically and internationally; must have a current passport
• Ability to attend multiple conferences/events per year, which may include international travel
• Must be based within assigned territory (100% remote)

Nice To Haves

• Cruise industry experience is preferred
• A Personal Lines or Property/Casualty Lines License is preferred. Training is provided internally.

Responsibilities

• Lead annual contract negotiations, in partnership with executive management, and implement strategic plans for each host agency, with emphasis on defining growth targets, including long-term and tactical initiatives that support corporate objectives.
• Accurately forecast annual organic growth as well as integration of new business signed by the sales team and related projected revenue.
• Assist with assigned prospecting activities for new production sources and underwriting opportunities.
• Attend and participate in Trade Show/Conference Prep & Support. Ensure that marketing collateral is utilized effectively and efficiently; manage inventory and distribution appropriately. Act as liaison with TII Marketing on PowerPoint and collateral needs.
• Develop and execute annual marketing & event plans for all host agencies that will drive all essential activities throughout the calendar year.
• Develop and execute penetration strategies that identify and activate new independent contractors within existing host agencies to drive new business from existing partnerships and are aligned to the company’s overall sales strategy.
• Efficiently manage a sales and cooperative marketing budget inside established guidelines while mindful of policies and procedures.
• Leverage technology and social media platforms to provide robust training and elevate engagement with our Brand; seize any virtual training opportunities to reach the largest audience possible.
• Log activity in Salesforce and maintain advisor database to ensure updated and accurate information for marketing initiatives.
• Responsible for the ongoing financial reporting of account targets, and any applicable data analysis that will help drive incremental revenue growth.
• Submit expense reports with all needed backup in a timely fashion and comply with company guidelines regarding expense procedures.
• Other duties as assigned.

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
• A core C&F tenant is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees