Business Development Manager - Customer Success

Wesco•Carol Stream, IL

2d•$95,717 - $143,576•Hybrid

About The Position

We are seeking a seasoned Business Development Manager – Customer Success to drive growth, retention, and strategic customer engagement across our EESCO business. As a Business Development Manager - Customer Success, you will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry.

Requirements

High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred
5 years required, 6+ years of preferred experience directly related to position
5 years required, 6+ years preferred of financial analysis, sales, negotiation
Knowledge of industry including suppliers, customers, and competitors
Strong verbal and written communication skills
Strong business analysis, financial modeling and negotiation skills
Ability to initiate and develop relationships with key decision makers inside and outside company
Capable of spotting new business opportunities and quickly evaluate opportunities
Capacity to analyze financial and operational data, statements and projections
Ability to identify and cultivate external resources
Ability to establish relationships of trust
Ability to learn complex technical information quickly
Comfortable working in fast-paced environment and simultaneously manage several projects
Ability to travel 50% - 75%

Nice To Haves

Knowledge of Wesco’s existing business lines, strengths and challenges preferred

Responsibilities

Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability.
Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
Oversees development and research activities to build on the Company’s strengths, identifies potential new markets and business opportunities and increases market share.
Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives.
Calls on existing or prospective customers within framework of business development call program.
Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business.
Conducts roll out meetings at new, key, and global account customer locations.
Leads, develops, and nurtures local implementation teams (LIT).
Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs.
Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement.
Conducts internal and customer training sessions on account and customer processes.
Serves as liaison between key suppliers, marketing services, and location operations