Business Development & Customer Success Manager
About The Position
Portable Electric is an exciting clean technology company that is in scale-up mode. Our vision is to bring "Clean, Quiet Power. Off Grid." by delivering leading intelligent clean portable power solutions. We are expanding quickly into the fast-growing market of EV charging so that we can provide the world with zero-pollution and zero-noise electric power options that are reliable, fast-charging, and portable. Portable Electric has an ecosystem of customers and strategic partners across North America, the UK, and Europe. We have more than 850 portable power systems operating in 14 countries. Through our trademarked Voltstack® products and related solutions, Portable Electric has earned a global reputation as a pioneer in portable, renewable power systems. As we continue to grow, we're looking for entrepreneurial people who thrive in ambiguity, enjoy building something meaningful, and aren't afraid to create solutions where none exist.
Requirements
- 4–7+ years of experience in B2B sales, account management, customer success, or a hybrid hunting/farming role.
- Demonstrated success generating net-new business through outbound prospecting.
- Proven experience managing customer relationships and growing existing accounts.
- Experience managing complex B2B sales cycles.
- Strong consultative selling and negotiation skills.
- Excellent communication and presentation skills.
- Experience using HubSpot, Salesforce, or another CRM platform.
- Ability to understand technical products and communicate business value.
- Self-motivated with strong time management and organizational skills.
- Experience collaborating across multiple departments.
Nice To Haves
- Experience selling hardware, industrial equipment, batteries, energy storage, EV charging, construction technology, or clean technology.
- Experience selling leasing, equipment-as-a-service, or subscription solutions.
- Experience working in a startup or scale-up environment.
- Experience selling through dealer, distributor, or channel partners.
- Familiarity with MEDDICC, Challenger, SPIN Selling, or similar sales methodologies.
Responsibilities
- Prospect and generate new business through outbound calls, email, networking, referrals, channel partners, and industry events.
- Build and manage a healthy sales pipeline using proactive prospecting.
- Own the full sales cycle from discovery through proposal, negotiation, and close.
- Develop relationships with executive decision-makers and technical stakeholders.
- Consistently meet or exceed revenue and pipeline targets.
- Develop strategic account plans for target customers.
- Deliver compelling product demonstrations and value-based presentations.
- Maintain accurate forecasting and CRM data.
- Stay informed on market trends, competitor activity, and customer needs.
- Manage an assigned portfolio of customers after the sale.
- Lead customer onboarding and ensure successful product adoption.
- Conduct regular business reviews and customer check-ins.
- Build trusted advisor relationships with customers.
- Coordinate internally to resolve customer issues quickly.
- Monitor customer health and proactively address risks before they become problems.
- Identify expansion, upsell, cross-sell, and renewal opportunities.
- Drive customer retention and long-term account growth.
- Gather customer feedback to influence future product improvements.
- Partner closely with Product, Engineering, Operations, and Leadership to deliver exceptional customer experiences.
- Share customer insights that improve products and sales messaging.
- Contribute to the ongoing improvement of sales and customer success processes.
Benefits
- Health Spending Account
- Three weeks of vacation
- Hybrid work environment
- Opportunity to work with industry-leading clean technology
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
