Business Development Manager, Applications - North Central US, Mega Projects

Watts Water•No. Andover, MA

17d•Remote

About The Position

The Applications Business Development Manager (BDM) will be responsible for assisting end users, contractors, and engineers with specification development, system design and product selection assistance, and field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in Commercial and Industrial market segments and Data Center, EV Battery, & Semiconductor verticals. The Applications BDM will also be responsible for providing classroom and field training to support accurate product selection, installation and operation. This position is remote and due to travel, should be based near a major airport.

Requirements

7+ years of experience in technical and field sales environments.
3+ years in flow control industry with ability to understand valve and actuation applications or related level of understanding of fluid mechanics
A working understanding of hydronic cooling, process piping, HVAC & actuation valves within Commercial & Industrial plumbing, HVAC and Industrial process industry
Strong problem-solving and creative solution skills
Customer centric mindset
Strong Project management skills.
Strong leadership skills
Drive for results
Advanced negotiation and influencing skills
Strong interpersonal, written, verbal, and communication skills.
Presentation, one-on-one and conference skills
Time management and the ability to work independently
Work collaboratively with cross-functional team to achieve product line objectives
Ability to influence and interact at all levels within the organization
Must provide leadership role in the development, implementation, and realization of projects established by management
Proven ability to effectively communicate at all levels within an organization
Ability to understand, track, drill-down, and question activities and issues in all functional areas
Necessity to pay attention to details and follow-through.
Proficiency in Microsoft office tools.
Oral, written, electronic and telecommunications skills.
Intimate knowledge of people management skills particularly the ability to resolve conflicts
Travel Required: 70%

Responsibilities

Responsible for day-to-day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications and their associated plumbing systems in Commercial and Industrial market segments and Data Center & Semiconductor verticals
Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair
Hands-on technical support and guidance to our sales agents, end-users, engineering firms, and contractors with regards to product selection and the creation of technical/ master specifications that call out the use of Watts products and solutions
Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications
Responsible for creating and delivering classroom and hands on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting. This includes counter training programs for wholesale channel partners
Develop a deep understanding of industry and local/ national plumbing codes that govern the selection, use, and operation of Watts products within the Hydronic Cooling, Process Water, and HVAC applications and their associated plumbing/HVAC systems
Attend Industry Standards Committees, Trade Shows, and other key industry events as required to represent Watts and our products in the marketplace
Understand customer needs by market segments and the competitive landscape
Provide input to marketing, product management, and engineering to support new product development and services offering
Be the voice of the customer and promote customer centric mindset
Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery
Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery
Work directly with corresponding National Sales Manager and alongside Watts Sales team, agent network and channel partners to strengthen Watts Water Technologies market position