Business Development & Education Manager- Travel Industry

Internova Travel Group

1d • Remote

About The Position

Nexion Travel Group is a fully accredited host agency, offering membership to independent travel professionals since 1995. As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and fulfillment support to independent travel professionals coupled with best-in-class tools, technology, marketing, education and support. Nexion Travel Group is the complete host agency for multi-agent agencies, corporate agencies, experienced agents and those new to the industry. For more information about Nexion, click here.
The Business Development & Education Manager (BDEM) will have a primary focus in business and professional development plans designed to improve agency revenue and profitability. The BDEM will work as part of a collaborative team to assist with the development and execution of the company’s online and in-person educational initiatives throughout the year and work to ensure that tasks are completed on-time and with a high degree of accuracy. The BDEM will also take an active role in planning and executing regional and specialty educational events and online educational events for Nexion. The Business Development & Education Manager reports directly to the Director of Business Development.

Requirements

• 5 years travel industry experience, at least 2 years in a travel agency environment (preferred).
• Strong organization, prioritization, & time management skills with a keen attention to detail (required).
• Exceptional presentation delivery skills, in-person & virtual (required).
• Strong interpersonal skills - candidate should be a self-starter and be highly motivated.
• Ideal candidate must have a strong sense of urgency, outstanding project and time management skills and the ability to work on multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Strong technical skills, proficient in MS Office (Excel, Word, Power Point skills important) and agency tools preferred.
• A passion for working with travel advisors and helping them grow their business and someone who’s demonstrated success doing so.
• Ability to travel (up to 30%).

Nice To Haves

• Experience in adult learning theory and curriculum development (preferred).
• Ability to work effectively with virtual teams, experience with virtual team environment (preferred).

Responsibilities

• Assist in the development and execution of business development programs and regional, specialty, and online events.
• Coordinate, prepare, facilitate, and instruct in collaboration with other staff for educational events that may be virtual or presented live as needed.
• Support members by managing a group email in-box, answering questions on the community platform and assisting with escalated issues.
• Tasks may include phone calls, small-group live webinars, in-person training on the use of tools, supplier partners, technology, marketing, and any other opportunities that may present.
• Present and assist in the understanding of member benefits from Internova programs – with a focus on targeted ROI and goals for Nexion and Internova.
• Monitor member performance of experienced advisors during and beyond the initial on-boarding period and follow through on a consistent basis.
• Facilitates business consultations as part of the Business Success Journeys program.
• Evaluates performance against established objectives.
• Other duties as assigned.

Benefits

• Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses.
• Discounted pet insurance and auto, home, & renters insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed