Travel Industry Sales Manager
About The Position
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. The Four Seasons Resort and Residences Napa Valley is looking for a Travel Leisure Sales Manager. Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Sales team, the Sales Manager works across disciplines to deliver an exceptional experience.
Requirements
- College education or equivalent experience
- One to three years experience in a hotel and or sales capacity with Four Seasons or another related organization
- Requires knowledge of the ability to operate computer equipment
Responsibilities
- Management of retail and wholesale agencies to include sales calls, site inspections and other sales functions.
- Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
- Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region.
- Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls.
- Maintain communication/relationship with WSO network for specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal.
- Create and execute direct sales plan specific to market assignment.
- Promote local awareness through maintaining relationships with local tourism office.
- Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
- Work closely with conference services and catering through execution of definite program; keep Conference Services/Catering and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
- Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
- Excellent knowledge of Delphi account management system to achieve FS minimum Delphi standards, while utilizing delphi as an account/organizational tool; have a working knowledge of local and regional competition
Benefits
- Cigna Medical and Dental Benefit Options after 30 days of employment
- 401k Retirement
- 8 weeks of new parental leave pay after 1 year of employment
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary and discounted accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
