Call Center / Customer Service

Five Star Automotive GroupMilledgeville, GA
Onsite

About The Position

Five Star Automotive is hiring a Business Development / Customer Service Representative for a fun environment with excellent earning potential. This role involves collaborating with a team to make a real difference and focuses on customer service and sales.

Requirements

  • At least one previous role based in customer service or Call Center Required
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license

Nice To Haves

  • Previous Dealership BDC Experience and Reynolds and Reynolds experience a Plus!

Responsibilities

  • Receive inbound sales calls and emails and set appointments/answer questions for new vehicle sales department
  • Respond quickly to internet & phone inquiries using email, scripts and templates.
  • Follow up with Customer Requests and Questions by Discussing with Management Team
  • Maintain positive relationships with teammates and dealership management.
  • Utilize CRM tracking system daily.
  • Must be ready to spend day on phone and computer all day
  • Sales focused opportunity

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Short & Long Term Disability
  • Paid time off and vacation – Earn up to 10 Days Off Year One!
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Discounts on products and services
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