Business Development Center Agent

Superior Auto•Indianapolis, IN

2d•Onsite

About The Position

Business Development Center (BDC) Agent Location: Indianapolis, IN – Castleton Area Position Type: Full-Time Compensation: $17–$20/hour + up to $500/month in bonuses Ready to help people while building your career? Let’s get you on our team. At Superior Auto , we don’t just sell cars—we change lives. Since 1975, we’ve helped thousands of customers across the Midwest get back on the road with reliable vehicles and second chances. With 70 locations and counting, we’re growing fast—and so can you. We’re launching our new Business Development Center (BDC) in a modern office on Indy’s Northeast side. If you want a fresh opportunity in a fresh space, this is it.

Requirements

2+ years of call center or contact center experience — you know how to manage high call volume, stay focused, and hit performance targets.
Confident communicator — clear, professional, and friendly in both speech and writing.
Organized and detail-oriented — able to manage multiple tasks and systems at once.
Tech-savvy — comfortable using CRM systems, phone software, and basic office tools.

Nice To Haves

Bilingual

Responsibilities

Be the first point of contact for customers by phone, text, and email — responding quickly, professionally, and with empathy.
Make outbound calls to assist customers with pre-qualification and appointment scheduling.
Work closely with our 70+ locations to deliver a smooth and positive customer experience.
Stay current on our vehicle inventory to provide accurate recommendations.