Business Development Associate - FL Remote

Thriveworks • FL - Remote, FL

1d • Remote

About The Position

Thriveworks is looking for a Business Development Associate who lives in Florida to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across the state of Florida. This externally facing role combines business development, relationship management, and territory strategy, with a focus on developing referral opportunities and driving measurable growth. The ideal candidate is proactive, data-driven, and comfortable managing relationships from initial outreach through long-term partnership growth.

Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• CRM experience; Salesforce strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
• Applicants must be legally authorized to work in the United States at the time of hire. This position is not eligible for employment visa sponsorship, either now or in the future.

Responsibilities

• Grow Referral Partnerships: Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits. Develop strategies to grow existing partnerships and build new referral relationships. Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets. Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build Healthcare Relationships: Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders. Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate. Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance. Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Improve the Referral Experience: Help partners navigate the Thriveworks referral process and remove barriers to patient access. Promote adoption of referral tools, including the Patient Referral Dashboard. Identify recurring partner needs and collaborate internally to improve the referral experience. Maintain strong follow-through on partner commitments, meetings, and growth opportunities.
• Develop Your Territory: Research healthcare markets and identify new partnership opportunities. Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources. Prioritize accounts based on referral potential, performance, and strategic value. Maintain accurate account and activity information in Salesforce. Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities. Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Benefits

• An amazing team culture
• Healthcare, Dental, Vision, and life insurance benefits
• 401K with 3% employer match
• Paid time off and paid holidays
• Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
• Professional development & advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level