Business Development Agent

Frank Leta Automotive•O’Fallon, MO

10d

About The Position

We are looking for a dedicated, customer-oriented individual to handle customer appointments for our sales department. The Business Development Team increases and broadens the company's clientele by obtaining new clients and selling complementary products. The ideal candidate is expected to be confident, have high energy, and be relatively independent. It requires great people to provide great service, which is why we invest so much time recruiting and training our team. We believe in hiring our employees at entry level positions and providing them with an opportunity to travel a career path within our organization. Nearly every manager we have in our dealership was promoted, and not hired, into their current position. If you are eager to join our team, and feel that you could help us make a difference in the way vehicles are serviced, we want to speak with you. Enjoy competitive pay, benefits and growth opportunities. We empower our employees to make a difference and excel in the industry. We will support your growth and training through several methods. Become a valued member of the Frank Leta team today!

Requirements

Strong computer skills needed
Customer Service focused
Team player attitude
Prompt and courteous
Excellent communication and interpersonal skills
Professional appearance and work ethic
Self-motivated, goal-oriented, and ability to work in a fast-paced environment

Responsibilities

Answer all incoming phone calls according to the script and schedule a sales appointment.
Make outbound calls
Log all customer comments.
Contact customers to schedule and confirm appointments for Sales.
Do follow-ups with Sales Department
Schedule future contact as needed.
Keep customer information up to date.
Generate communication according to a predetermined timeline to automatically schedule follow-up reminders for next contact.
Contact Customers based on current marketing initiatives.