Business Development Account Manager

MCNAUGHTON-MCKAY ELECTRIC CO•Maumee, OH

3d•Onsite

About The Position

Develop new business opportunities and nurture existing business relationships to gain additional business within a specific account list. This includes various business approaches, including cold calling, quote follow-up, creating new marketing campaigns for the assigned accounts, and referring on-site visits to the Engineering Team. This person’s daily activities will be conducted over the phone or through a variety of digital platform interfaces.

Requirements

High school diploma required.
Must be highly motivated to succeed!
High degree of knowledge of McNaughton-McKay operations and products normally acquired through experience in the electrical distribution industry, including inside sales or engineering.
Effective written and verbal communication skills.
Must be able to make a high volume of effective calls to customer base on a daily/weekly basis.
Ability to determine customers’ needs and provide excellent customer service.
Must have the initiative and ability to organize, prioritize and complete tasks with minimal supervision.
Intermediate computer skills with MS Office products required with thorough knowledge of the business system required.

Nice To Haves

A bachelor’s degree or a pattern of continuing education is preferred. Additional experience will be considered in lieu of a bachelor’s degree or pattern of pursuing a degree.

Responsibilities

Develop new customer accounts; focus on account planning, top key accounts, and facilities.
Penetrate existing customer accounts and build relationships within the customers’ organizations.
Utilize all available sales, marketing, and engineering resources in the pursuit of new revenue and improved profitability.
Establish E-Store accounts including necessary pricing for new and existing accounts.
Grow Revenue and Margin on an annual basis with assigned accounts.
Handle commercial issues; internal to customers and McNaughton-McKay.
Ensure the successful execution of sales initiatives to assigned accounts, including those initiated by McMc and our vendor partners.
Respond to customer requests by providing information on product information, price, delivery, expediting, and tracking missing or delayed shipments.
Determine, negotiate, and/or communicate pricing (including margins, discounts, payment terms, shipping charges, etc.), delivery terms, shipping instructions or restrictions, anticipated delays, and any additional information requested.
Use discretion and judgment when negotiating price to maximize profit margin while meeting the customer’s requirements.
Identify opportunities to add-on or up-sell products to customers that may benefit the customer and suggesting alternative products when a customer’s requested product is not available.
Attend internal and external training on industry products and systems offered by our vendors.
Support the quality initiatives set forth by the region.