Business Development Account Executive

Hendrickson Enterprises•Town of Islip, NY

2d•$80,000 - $120,000

About The Position

National Recovery USA is a nationwide recovery and post-loss logistics company serving insurance carriers, transportation companies, equipment owners, manufacturers, and businesses throughout the United States. Its services include heavy-duty towing and recovery, heavy equipment transportation, freight and logistics, cargo handling and transloading, storage, disposal, salvage support, and complex project management. The Business Development & Account Executive generates new business, develops strategic customer relationships, expands existing accounts, and drives profitable revenue growth. The primary focus is new customer acquisition and new revenue generation through active outbound prospecting, relationship development, follow-up, closing, and account growth. This is not a passive account-management role. The Account Executive works with company leadership, operations, dispatch, and coordination teams to ensure proposed solutions can be delivered efficiently, profitably, and at the service level customers expect. Success is measured by profitable revenue growth as well as sales activity, pipeline development, account growth, customer retention, and achievement of sales goals.

Requirements

Three or more years of successful experience in transportation, freight brokerage, logistics, insurance, or related B2B business development and sales is preferred.
Demonstrated success prospecting for and acquiring new customers.
Proven ability to generate new revenue and grow existing customer accounts.
Experience managing customer relationships throughout the sales cycle.
Experience negotiating pricing and developing profitable customer relationships.
Strong prospecting, business-development, negotiation, and closing skills.
Excellent verbal and written communication, presentation, and relationship-building skills.
Ability to communicate effectively with executives, claims professionals, operations personnel, and other decision makers.
Ability to understand customer challenges and develop practical, cost-effective solutions.
Business judgment and understanding of revenue, gross profit, margins, and account profitability.
Strong organization, time management, follow-through, and ability to manage multiple prospects, customer relationships, and opportunities.
Self-motivated, competitive, disciplined, results-oriented, and accountable; comfortable with outbound calls, persistent prospecting, and hearing “no.”
Proficiency with Microsoft Office and CRM tools.
Ability to work effectively with operations and company teams, accept coaching and feedback, and continuously improve.

Nice To Haves

Working knowledge of logistics, transportation, insurance carriers, claims, heavy equipment, or related industries.
Experience in transportation, freight brokerage, logistics, insurance, or a related B2B sales environment.

Responsibilities

Identify, prospect, and secure new customers through outbound calls, email, networking, referrals, industry relationships, trade organizations, and other business-development activities.
Develop and execute sales strategies to generate profitable new business.
Build and maintain a sustainable sales pipeline through consistent prospecting and follow-up.
Identify and develop relationships with key decision makers in target markets.
Conduct customer meetings, presentations, and service discussions; ask for opportunities and convert qualified prospects into active customers.
Represent National Recovery USA at customer meetings, industry events, conferences, networking functions, and trade organizations.
Achieve established monthly, quarterly, and annual sales goals.
Develop and maintain long-term customer relationships by understanding customers’ businesses, challenges, and objectives.
Manage customer relationships throughout the sales cycle, from prospecting and acquisition through ongoing account development.
Maintain customer communication and identify additional opportunities, including cross-selling and expanding accounts across recovery, transportation, logistics, storage, disposal, salvage, cargo, and project-management services.
Own customer relationships while partnering with operations to execute assignments; address concerns and work with internal teams to resolve issues promptly.
Partner with operations, dispatch, coordination teams, and leadership to transition sold opportunities into successful execution and develop practical, cost-effective solutions.
Communicate customer expectations, pricing, scope, timelines, and other relevant information to operations.
Ensure sales commitments align with company capabilities and profitability objectives.
Maintain accurate, timely customer records, sales activities, opportunities, follow-ups, and pipeline information in the CRM.
Track prospect stages, next actions, estimated opportunity values, and expected close dates; prepare forecasts, pipeline reports, account updates, and other requested reports.
Document customer communications and sales activity, follow established workflows, and remain accountable for assigned prospects, opportunities, and customers.