Business Deposits & Treasury Management Manager

Blaze Credit Union•Saint Paul, MN

1h•$105,710 - $145,000•Onsite

About The Position

This position will support the development and maintenance of commercial deposit products and their policies, procedures, and systems involving deposit products. The manager will lead the credit union’s Business Deposits Department, overseeing the delivery of treasury products and services to business members, and ensuring exceptional member experience. This role manages a team of cash management professionals, drives product adoption, partners with commercial lenders to support revenue growth, and ensures compliance with banking regulations and internal policies. The position requires strong leadership, analytical skills, and an in-depth knowledge of treasury management solutions.

Requirements

High School degree or equivalent
Minimum 5 to 6 years financial product management experience
Demonstrated Knowledge of Microsoft Office
Ability to problem solve, make decisions, and exercise good judgement
Ability to organize multiple tasks and maintain a courteous demeanor in a busy, high stress work environment
Ability to train, motivate and supervise staff along with gaining obtain cooperation and agreement on important outcomes
Ability to respond and adapt to changing environments
Ability to develop and implement responses to members/staff to document and develop new and ongoing techniques to improve processes; written communications draw from expert information from the field whether as an individual contributor or manager

Responsibilities

Lead, mentor, and develop the Business Deposit team, including sales officers, onboarding specialists, and support staff.
Establish clear performance goals and provide ongoing coaching and feedback.
Oversee hiring, training, and professional development for departmental staff.
Serve as a strategic advisor to business members regarding treasury management services offered.
Resolve escalated member issues related to treasury products, ACH, wires, remote deposit, fraud protection tools, and online banking.
Partner with Commercial Lending and Retail teams to deliver seamless relationship support.
Provides training and develops communication to staff for deposit products.
Supports product promotions and product awareness campaigns to increase penetration of credit union products and services in the marketplace.
Work with commercial lenders to identify new treasury opportunities and craft tailored solutions for members.
Lead sales presentations, product demos, and formal proposals for existing and prospective members.
Manage the credit union’s suite of deposit and treasury products, evaluating performance and recommending enhancements.
Reviews and maintains commercial deposit products performance in conjunction with management directives
Monitors, reports and communicates new product adoption and production goals to include member usage and engagement to determine success of each product, identifies trends and implements behaviors and/or processes necessary to ensure achievement.
Supports vendor relationships including ongoing communication, recommending improvements based upon product testing, member feedback, analytical conclusions and understanding of the business.
Coordinate and proactively communicate with Marketing, Payment Operations, Deposit Services, Member Experience Center and Branches to review member problems that hinder member satisfaction and continued use.
Oversee implementation and onboarding of new members, ensuring accurate, timely setup of services.
Maintain strong knowledge of industry trends, competitor offerings, and new technologies.
Ensure department operations comply with bank policies, NACHA rules, FDIC guidelines, and regulatory requirements.
Implement controls to mitigate fraud risk and protect Credit union and the members.
Work with internal audit and compliance departments during reviews and exams.
Develop and maintain standard operating procedures for all treasury tasks.
Track key performance indicators (KPIs) and prepare periodic management reports.
Lead system upgrades, vendor interactions, and process improvement initiatives.
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation