Business & Data Analyst

Five Sigma • Rocky Hill, CT

6h

About The Position

Five Sigma is an AI-native InsurTech company whose cloud-based Claims Management Platform helps insurance carriers and organizations streamline operations, automate workflows, and make data-driven decisions. The Business & Data Analyst will join the Global Delivery team and work directly with US-based insurance customers to translate complex business requirements and data into functional solutions within the platform.

This hands-on, customer-facing role combines business analysis, data investigation, functional solution design, and validation throughout the implementation lifecycle. The analyst remains involved from discovery through go-live, collaborating with customers and internal delivery, product, and engineering teams.

Requirements

• At least 3 years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment.
• Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology.
• Familiarity with claims workflows, policy administration, and insurance data.
• Experience with enterprise software implementations, data migration, and system integrations.
• Ability to translate complex business processes into functional requirements and specifications.
• Experience working directly with customers and cross-functional technical teams.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote, global environment.

Nice To Haves

• Experience with APIs, JSON, ETL processes, and data reconciliation.
• Experience implementing configurable enterprise SaaS platforms.

Responsibilities

• Lead discovery sessions with insurance customers to understand claims operations, workflows, business rules, and challenges.
• Translate business needs into detailed functional requirements, solution designs, and acceptance criteria.
• Identify edge cases, business exceptions, and gaps in customer requirements.
• Map business requirements to platform capabilities and define appropriate configurations.
• Partner with Delivery Managers and technical implementation teams to evaluate solution approaches.
• Analyze customer data structures, quality, and business meaning.
• Own source-to-target data mappings, transformation rules, and reconciliation criteria.
• Support data migrations, integrations, and reporting requirements.
• Use SQL to investigate datasets, identify inconsistencies, and validate results.
• Ensure data accuracy and alignment with customer business processes.
• Define business test scenarios and expected outcomes.
• Validate configurations, workflows, calculations, reports, and migrated data.
• Support UAT and troubleshoot functional and data-related issues.
• Ensure delivered solutions meet agreed business requirements.
• Collaborate with customers, Delivery Managers, Product, and Engineering teams.
• Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria.
• Communicate complex findings to technical and non-technical stakeholders.
• Remain actively involved from discovery through go-live.

Benefits

• Opportunity to work at a fast-growing global InsurTech company.
• Work that directly impacts how insurance organizations operate.
• Collaboration with talented professionals on meaningful business challenges.
• Opportunity to help shape AI-powered claims management and transform the insurance industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed