Business Data Analyst
About The Position
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social-based programs. The Housing Division and Alberta Social Housing Corporation branch deliver Information Technology and Reporting solutions that help Albertans access affordable housing and housing supports. Through collaboration, innovation, and data-informed decision-making, the division works to strengthen housing outcomes and support sustainable communities throughout Alberta.Are you passionate about transforming business needs into meaningful reporting solutions? Do you enjoy collaborating with users, working with data, and developing reports that support informed decision-making? If so, we invite you to join our team as a Business Data Analyst.The Business Data Analyst position exists to support the reporting team and translate business needs into simple reporting solution requirements. The role works directly with program areas to understand reporting needs, supports early requirements definition, and delivers straightforward reports and dashboards, enabling senior technical resources to focus on complex data development, architecture, and strategic initiatives.
Requirements
- University graduation in a field related to computer science, information systems and business analytics, supplemented by two years related experience.
- Experience in Power BI (Business Intelligence), Data Analysis and Microsoft Fabrics.
- Experience gathering, documenting, and interpreting business requirements to support reporting and operational processes.
- Experience developing, maintaining, or supporting reports, dashboards, and data visualizations using reporting or business intelligence tools.
- Experience analyzing data and identifying trends, issues, or opportunities to support business decision-making.
- Knowledge of data analysis, business analysis, reporting, or related methodologies gained through education, training, or practical experience.
- Experience working with multiple data sources and validating information to ensure accuracy and reliability.
- Strong verbal and written communication skills, including the ability to explain technical concepts and reporting information in clear, plain language.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a client-focused environment.
- Experience collaborating with users and supporting service requests, inquiries, or operational business needs.
Nice To Haves
- Experience using Power BI (Business Intelligence) to design, develop, and maintain business reports and dashboards.
- Experience working with SQL or other data query tools.
- Knowledge of data visualization principles and reporting best practices.
- Education, certification, or specialized training in Data Analysis, Business Analysis, Business Intelligence, Analytics, Information Management, or a related discipline.
- Experience documenting business requirements, user stories, business processes, or technical specifications.
- Experience supporting data quality initiatives, troubleshooting reporting issues, or validating reporting outputs.
- Experience developing user guides, procedures, training materials, or client-facing documentation.
- Experience working with non-technical business users to identify reporting needs and support solution development.
- Experience working within a government, public sector, housing, social services, or other complex service delivery environment.
- Familiarity with Agile, Scrum, or other project delivery methodologies.
- Demonstrates a combination of business analysis and data analysis capabilities.
- Experience translating business needs into reporting requirements and developing reporting solutions using Power BI (Business Intelligence).
- Experience supporting non-technical clients and communicating data and reporting information to diverse user groups in a clear and accessible manner.
Responsibilities
- Supports the identification and documentation of business reporting needs to ensure analytical work is aligned with program requirements.
- Engaging with program areas to gather, clarify, and document reporting and information needs.
- Assisting with the development of business requirements, definitions, assumptions, and reporting specifications.
- Translating reporting requests into clear user stories, work items, and development tickets.
- Identifying relevant data sources, data gaps, and reporting limitations.
- Communicating requirements effectively to technical team members to support report development and implementation.
- Supporting intake and prioritization processes to ensure reporting requests are appropriately managed.
- Designs and develops standard reports and dashboards using Power BI (Business Intelligence) and related reporting tools.
- Applying established reporting standards, templates, and visualization best practices.
- Configuring data queries, calculations, and transformations using approved methodologies.
- Testing and validating reports to ensure accuracy, reliability, and usability.
- Supporting ongoing maintenance and enhancement of reporting products based on business needs and client feedback.
- Ensuring reporting outputs meet quality standards and align with documented requirements.
- Provides operational support for reporting systems and data-related requests.
- Responding to service requests and inquiries related to reporting and data.
- Documenting issues, enhancement opportunities, and system change requests.
- Supporting troubleshooting activities and working with technical resources to resolve reporting issues.
- Identifying recurring issues and escalating trends or systemic concerns for further review.
- Collaborating with system owners and program areas to identify and address data gaps that impact reporting requirements.
- Supporting data quality initiatives through issue identification and resolution tracking.
- Provides foundational support to technical and analytical team members to support the timely delivery of reporting solutions.
- Preparing, organizing, and validating data for use in reporting and analysis.
- Supporting testing activities for reports, dashboards, and data solutions.
- Assisting with intake management, workload tracking, and request prioritization.
- Maintaining documentation related to business requirements, technical decisions, processes, and reporting standards.
- Supporting implementation, deployment, and rollout activities for reporting products.
- Contributing to continuous improvement initiatives by identifying opportunities to improve processes and service delivery.
- Supports the successful adoption and use of reporting products through effective communication and client support.
- Explaining reports, dashboards, and key information to clients using clear, plain language.
- Responding to routine client inquiries and providing end-user support.
- Developing user guides, procedures, and training materials.
- Gathering client feedback and identifying opportunities to enhance reporting products and services.
- Supporting client adoption of standardized reporting tools, practices, and processes.
- Building positive working relationships with users and fostering a client-focused service approach.
Benefits
- Public Service Pension Plan (PSPP)
- Professional learning and development
- Positive workplace culture and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
