Business Data Analyst

TEKsystems • San Francisco, CA

4d • Remote

About The Position

We are seeking a Product / Data Analyst to support the “Next Best Action” initiative. This role focuses on interpreting complex data, including outputs from data science models and LLMs, to understand how system decisions impact business outcomes and to optimize lead‑flow processes. This is a highly analytical, business‑focused role. While dashboards and visuals may be involved, the primary responsibility is data interpretation, decision analysis, and optimization, rather than heavy visualization or engineering work.

Requirements

• Advanced proficiency in Excel and/or Google Sheets
• Strong data literacy and ability to reason about data quality, logic, and impact
• Ability to translate analytical findings into actionable recommendations
• Extensive experience analyzing data to inform business or product decisions
• Comfort working with reports, metrics, and exploratory analysis

Nice To Haves

• Experience with Tableau or similar BI tools (analysis and interpretation focused)
• Ability to present insights differently depending on audience (executive vs operational)
• Exposure to data‑science‑driven or rules‑based decisioning systems
• Familiarity with experimentation, optimization, or funnel analysis

Responsibilities

• Interpret complex datasets to understand how system and model‑driven decisions impact business outcomes
• Tie “next best action” recommendations to measurable KPIs such as conversion, funnel progression, or efficiency
• Identify opportunities to optimize lead flow logic and decision rules to improve outcomes
• Dig through reports and datasets to extract relevant data into Excel or Google Sheets for analysis
• Develop a deep understanding of available data sources, reporting tools, and data limitations
• Validate assumptions and investigate anomalies in system‑driven decisions
• Partner closely with a Product Manager to help define requirements and success criteria
• Collaborate on Proof of Concepts (POCs), including stitching or combining data across sources
• Help document metrics, logic, and data definitions to support shared understanding and consistency
• Communicate insights clearly to technical and non‑technical stakeholders
• Support UX and design partners by providing data context for dashboards and reporting experiences

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees