Business Credit Card Execution Coordinator

Wells Fargo & Company•Wilmington, DE

1d•Hybrid

About The Position

Wells Fargo is seeking a Senior Lead Business Execution Consultant to support the Business Credit Card Product organization within the Customer Experience, Advocacy & Insights team. This role will focus on translating customer, banker, and frontline feedback into actionable business needs, delivery priorities, process improvements, and measurable execution outcomes.

Requirements

7+ years of Business Execution, Implementation, Strategic Planning, or equivalent experience demonstrated through work experience, training, military experience, or education.

Nice To Haves

Experience in agile product delivery, product ownership support, business delivery, or delivery coordination.
Strong understanding of backlog management, quarterly planning, delivery documentation, change management traceability, and release readiness.
Ability to translate complex customer, frontline, and business feedback into clear requirements, delivery stories, prioritization recommendations, and executive-ready updates.
Experience using Jira or similar agile tools to manage backlog items, dependencies, product area mapping, delivery calendars, and cross-team coordination.
Proven ability to influence cross-functional stakeholders, facilitate decision-making, and drive alignment across product, technology, operations, and business partners.
Strong analytical, communication, relationship-building, and organizational skills in a fast-paced, highly matrixed environment.
Experience with customer experience, Voice of Customer, complaints, survey feedback, banker submissions, or frontline feedback channels.
Ability to maintain risk awareness, keep teams aligned to changing policies and standards, and ensure delivery documentation supports integrated release readiness.

Responsibilities

Translate customer experience insights, complaints, surveys, banker feedback, and Voice of Customer inputs into clear business requirements, delivery stories, and prioritization recommendations.
Partner with product owners, technology, agile delivery teams, and business stakeholders to manage intake, backlog health, quarterly planning, dependencies, and delivery execution.
Use data, metrics, business impact, and cost-of-delay considerations to support trade-off decisions and advocate for the highest-priority customer and business needs.
Track delivery progress, risks, blockers, change management documentation, and release readiness to ensure work remains aligned, traceable, and actionable.
Prepare stakeholder-ready updates, presentations, and recommendations for senior leaders, steering committees, and cross-functional partners.
Influence across product, technology, operations, and business teams to drive execution, improve customer experiences, and deliver sustainable business outcomes.