Business Coordinator – Executive & Leadership Support

AstraZeneca • Boston, MA

3d • Hybrid

About The Position

Act as a strategic enabler to senior leaders across AstraZeneca's Biopharmaceuticals Business Unit, operating within a shared, function-agnostic support model. This role moves beyond traditional administration toward prioritization judgement, stakeholder coordination, and leadership-team effectiveness — leveraging digital tools and AI-augmented ways of working to minimize tactical workload and maximize high-value contribution. You will support connectivity across a complex global matrix, ensuring leadership time and energy are directed toward the highest-impact activities that accelerate our pipeline and deliver for patients.

Requirements

• Substantial experience providing executive-level support in a complex, global, or matrixed organization — pharmaceutical or life-sciences sector strongly preferred
• Demonstrated ability to exercise sound judgement, manage competing priorities, and operate effectively with appropriate supervision at senior leadership level
• Advanced proficiency in Microsoft 365 (Outlook, Teams, SharePoint, PowerPoint, Excel); confident adopting new digital and AI-enabled productivity tools
• Exceptional written and verbal communication skills with the ability to present information clearly and concisely
• Proven track record of stakeholder coordination across multiple geographies, cultures, and levels of seniority
• High tolerance for ambiguity; comfortable operating in fast-paced, evolving environments

Nice To Haves

• Experience working within a shared or pooled support model
• Familiarity with AI-augmented workflows (e.g., Copilot, automation tools, intelligent scheduling)
• Project coordination capability — able to support initiatives with defined timelines and outcomes
• Commercial or scientific literacy relevant to the biopharmaceutical industry
• Experience contributing to change or transformation within a support function

Responsibilities

• Strategic Leadership Support
• Prioritization & Scheduling — Apply sound judgement within agreed frameworks to diary architecture, meeting cadence, and agenda design, ensuring leadership time is protected for strategic priorities
• Operational Rhythm Coordination — Coordinate the operating rhythm of supported leadership teams: managing governance cadences, tracking follow-through on actions, and supporting the balance of time across strategy, performance, and culture
• Issue Identification & Escalation — Identify emerging issues, stakeholder sensitivities, and scheduling conflicts; resolve within scope or escalate with context and recommendation
• Cross-Functional Coordination — Navigate cross-team, cross-region, and cross-business-unit dynamics; support alignment by coordinating across teams and functions
• Communication & Stakeholder Management
• Executive Communications — Manage sensitive and escalated communications on behalf of supported leaders; collate and organize information for leadership use
• Relationship Stewardship — Act as a professional, senior point of contact internally and externally, exercising discretion and diplomatic judgement
• Information Architecture — Own governance and architecture of collaboration platforms (Teams, SharePoint, shared drives) to enable seamless knowledge flow within and across teams.
• Project Coordination & Special Initiatives
• Ad-Hoc Project Leadership — Lead or coordinate special projects on behalf of supported leaders, scoping requirements, managing timelines, and delivering outcomes (e.g., designing and scheduling AI upskilling programs for the team, coordinating cross-functional workshops, or piloting new ways of working)
• Event & Forum Strategy — Design and deliver stakeholder experiences for congresses, leadership offsites, and team forums — from concept through logistics to post-event follow-through
• Complex Travel & Contingency Planning — Lead multi-leg, multi-region travel planning with proactive contingency management for supported leaders
• Operational Excellence & Finance
• Procurement & Financial Escalations — Manage exceptions, escalations, and non-standard processes in procurement and financial administration; flag budget risks to leaders
• Onboarding & Team Experience — Design personalized onboarding journeys for new joiners, structured offboarding for leavers, and curated experiences for visitors
• Continuous Improvement — Identify and implement process efficiencies; champion adoption of AI tools, automation, and digital-first practices to elevate the support function

Benefits

• qualified retirement program [401(k) plan]
• paid vacation and holidays
• paid leaves
• health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed