Business Continuity Plan Coordinator - Midvale, UT

Zions Bancorporation•Midvale, UT

20h•Onsite

About The Position

Zions Bancorporation is seeking a Business Continuity Plan Coordinator to join their team in Midvale, Utah. This role is crucial for ensuring the bank's operational resilience and ability to withstand, respond to, and recover from disruptive events. The position involves coordinating business continuity lifecycle activities, serving as a planning partner for business units, leading impact and risk assessments, supporting exercises, maintaining documentation, tracking metrics, and collaborating with other resilience teams. The role offers exposure to senior leadership and complex initiatives within an industry-leading Enterprise Business Resilience program.

Requirements

2-4+ years of experience in business continuity, disaster recovery, operational risk, emergency management, or a related field
Ability to work professionally and confidently with business partners at multiple levels, including managers, department leaders, and executives as a trusted partner.
Strong organizational and project management skills, with the ability to manage multiple deliverables and deadlines at the same time
Excellent verbal and written communication skills, including the ability to translate technical requirements into plain-language guidance
Analytical mindset: able to interpret risk, recovery, and operational data and turn it into actionable insights
Ability to perform under pressure, remain composed during real-world incidents, and make efficient sound decisions, sometimes with incomplete information as events unfold
Strong working knowledge of Microsoft Platforms (Excel, Word, PPT, SharePoint)

Nice To Haves

Certifications (ABCP, CBCP, MBCI, ISO lead implementer, etc.) or desire to obtain one
Experience in banking, financial services, or another regulated industry
Familiarity with FFIEC, ISO 22301, NIST, or other continuity/resilience frameworks
Familiarity with business continuity tools (Fusion, Archer, ServiceNow, etc.)

Responsibilities

Coordinate business continuity lifecycle activities (BIA, strategy development, plan maintenance and development, annual updates, exercises, after-action reviews, corrective actions).
Serve as a primary planning partner for assigned business units - guiding them through BIAs, risk discussions, recovery strategies, and professionally translate program expectations to the business.
Lead facilitated business impact assessments (BIA) and risk assessments to evaluate critical processes, dependencies, recovery capabilities and proactively identify risk.
Support the design, facilitation, and documentation of tabletop and simulation-based exercises across assigned business lines and functional areas.
Maintain program documentation, dashboards, and compliance records to support regulatory and audit requirements (FFIEC, OCC, Internal Audit).
Track and report on business continuity metrics, remediation items, after actions, and readiness indicators for leadership.
Help develop and mature data-driven insights around resilience posture, emerging risks, and program performance.
Support activation of the Crisis Management Framework, including status tracking, communication logs, and response coordination.
Contribute to after-action reviews and ensure lessons learned are translated into lasting program improvements.
Work alongside Disaster Recovery, Corporate Security, Supplier Resilience, and Operational Risk teams to advance a unified, enterprise-wide approach to resilience.
Participate in platform roadmap work (e.g., Fusion, Archer, ServiceNow, etc.), process optimization, automation, and workflow upgrades.