Business Continuity Manager (Weekend Shift)

PNC Financial Services Group, Inc.•Strongsville, OH

36d•$80,000 - $189,800•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Continuity Manager within PNC's Enterprise Event Management organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsible for acquiring, managing and developing a team of Business Continuity / Crisis leaders who proactively plan, monitor or respond to threats that may impact the organization. Leads the execution of the organization's Business Continuity Lifecycle and / or Crisis Planning under direction from Business Continuity senior management. Develops and directs the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning and testing. Provides support and expertise during live events. Manages the execution of the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the maintenance of a continuous improvement methodology and updated response and recovery plans. Manages and ensures the compliance of business continuity processes, readiness, events and exercise results. Collaborates with businesses in relationships with audit and government regulators on business continuity issues. Leads a functional area within business continuity / crisis management that drives effective recovery planning and testing of recovery and response capabilities.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
At least 3 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Nice To Haves

Auditing Operations
Competitive Advantages
Crisis Management
Disaster Recovery Planning
Process Design
Regulatory Compliance
Contingency and Disaster Recovery
Crisis Management
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Industry Knowledge

Responsibilities

Oversight of a team of Crisis Action Officers or Supervisors, responsible for monitoring and preparing comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural).
Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience.
Working with the Director or Senior Manager of Enterprise Event Management and all response teams to develop the strategic approach to advance the program and execute plans, as well as monitoring and tracking of annual program activities to meet minimum internal and regulatory requirements.
Serves as a point of contact responsible for leading the coordination of resources aligned to the Enterprise response plans or a large business segment or group.
Responsible for adherence and ensuring team members align activity to the organization's Business Resiliency and / or Business Continuity program; including but not limited to the standard lifecycle of an event.
Manages a team responsible for the execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing.
Provides insight to the vision and direction for lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports.
Proactively partners with key leaders and partners on business continuity issues.
Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable.
Identify, enhance, or maintain Key Risk or Key Performance indicators.
Is a champion for Event Management awareness throughout the Enterprise.
Develops and directs the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning and testing.
Manages the execution of the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
Manages and ensures the compliance of business continuity processes, readiness, events and exercise results.
Leads a functional area within business continuity / crisis management that drives effective recovery planning and testing of recovery and response capabilities.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

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