Business Continuity Lead - Independent Risk Management
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Lead within PNC's Independent Risk Management organization, you will be based in Pittsburgh, PA / Cleveland, OH / Raleigh, NC. This role leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. It informs in the selection of operating strategies for the continuation of the business within a recovery time objective. The role leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. The Business Continuity Lead is looked to for expertise, conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. They identify and quantify the potential impact of various disruptions and disaster scenarios. The role interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. May lead relationships with audit and government regulators on business continuity issues. Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Develops and delivers the training on business continuity.
Requirements
- University / college degree, with 5+ years of industry-relevant experience.
- Specific certifications are often required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Nice To Haves
- Auditing Operations
- Competitive Advantages
- Crisis Management
- Disaster Recovery Planning
- Process Design
- Regulatory Compliance
- Contingency and Disaster Recovery
- Crisis Management
- Decision Making and Critical Thinking
- Effective Communications
- Flexibility and Adaptability
- Industry Knowledge
- Planning: Tactical, Strategic
- Requirements Analysis
- CBCP required
Responsibilities
- Provide governance and oversight for the Business Resiliency Program.
- Ensure adherence to enterprise resiliency policies, procedures, and regulatory requirements.
- Review and approve key deliverables such as Business Impact Analysis (BIA) outcomes and Maximum Tolerable Downtime (MTD).
- Support alignment of resiliency strategies with business objectives and regulatory expectations.
- Monitor risk posture and escalate issues to senior leadership when necessary.
- Participate in strategic planning for resiliency investments and priorities.
- Validate execution of resiliency lifecycle activities across Lines of Business (LOBs) and Business Recovery Units (BRUs).
- Ensure transparency of risk, remediation actions, and resiliency investments.
- Promote awareness and training for resiliency across the organization.
- Review and endorse testing and exercise strategies, including lessons learned and improvement plans.
- Aggregate and report resiliency performance and risk metrics to governance forums.
- Act as the primary point of contact between the Business Recovery Unit (BRU) and the Business Resiliency Program.
- Ensure BRU plans and activities comply with enterprise resiliency policies, procedures, and standards.
- Facilitate communication and coordination among BRU Plan Owners, Coordinators, and other stakeholders.
- Support the execution of the business resiliency lifecycle, including planning, testing, and reporting.
- Assist in completing and maintaining Business Impact Analysis (BIA) and risk assessments for the BRU.
- Monitor the status of resiliency activities and escalate issues or risks to leadership when necessary.
- Coordinate training and awareness activities for BRU personnel.
- Track and report findings, remediation actions, and compliance with resiliency requirements.
- Participate in exercises and tests to validate BRU recovery strategies and capabilities.
- Ensure documentation is accurate, current, and meets regulatory and business requirements.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
