Business Continuity Consultant (Business Impact Analysis, Governance & Operational Resilience)

Recrute Action•Toronto, ON

1d•CA$48 - CA$63•Hybrid

About The Position

Join a leading insurance organization and play a key role in strengthening Business Continuity, Operational Resilience, and Disaster Recovery governance practices. This opportunity is ideal for a hands-on Business Continuity professional who enjoys reviewing, challenging, and improving continuity programs while partnering with business and technology stakeholders across the organization. This is not a program leadership role. Instead, the position focuses on Business Impact Analysis (BIA), governance, quality assurance reviews, stakeholder engagement, and continuity oversight within a Second Line of Defence framework.

Requirements

Business Continuity and/or Disaster Recovery designation.
3 years of Business Continuity, Operational Resilience, Disaster Recovery, or Continuity Governance experience.
Hands-on experience conducting, facilitating, reviewing, or challenging Business Impact Assessments (BIAs).
Experience reviewing and maintaining Business Continuity Plans (BCPs).
Experience participating in or supporting Business Continuity and Disaster Recovery testing exercises.
Experience working within governance, quality assurance, risk management, or review-and-challenge functions.
Experience operating within a Three Lines of Defence framework.
2 years of experience within insurance, banking, or other regulated financial environments.
Experience using Fusion Risk Management (Fusion RM).
Strong stakeholder management and communication skills.
Strong analytical, documentation, reporting, and problem-solving abilities.
Experience identifying gaps, tracking remediation activities, and improving governance processes.
Ability to challenge stakeholders constructively while building strong working relationships.
Strong presentation and facilitation skills.
Ability to work collaboratively across business and technology teams.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, Risk Management, Business Administration, or a related field.
5+ years of experience within the life insurance industry.
Experience facilitating Business Impact Assessment workshops.
Experience conducting quality assurance reviews of Business Continuity and Operational Resilience documentation.
Experience working with Operational Resilience frameworks.
Experience delivering presentations and training to large stakeholder groups.
Experience working with risk management frameworks and the Three Lines of Defence model.
Large-scale continuity testing and recovery exercise experience.
Understanding of Disaster Recovery within hybrid cloud and on-premises environments.
PMP, CBCP, MBCI, or equivalent certification considered an asset.

Responsibilities

Act as a Second Line of Defence subject matter expert supporting Business Continuity Management (BCM), Disaster Recovery (DR), and Operational Resilience programs.
Conduct quality assurance reviews and challenge business stakeholders on continuity documentation, including: Business Impact Assessments (BIAs), Business Continuity Plans (BCPs), Disaster Recovery Plans, Technology Recovery Plans, Testing and exercise results.
Review and validate: Critical business functions, Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), Business dependencies, Recovery strategies.
Lead or facilitate Business Impact Assessment (BIA) discussions and reviews with business stakeholders.
Challenge assumptions and completeness of continuity documentation while providing recommendations for improvement.
Support the ongoing maintenance and enhancement of Operational Resilience, Business Continuity, and Disaster Recovery frameworks.
Participate in continuity and resilience testing exercises, review results, identify gaps, and track remediation activities.
Collaborate with Business Continuity, Disaster Recovery, Crisis Management, Risk, and Technology teams to ensure alignment across continuity initiatives.
Support regulatory compliance activities, continuity governance reviews, and audit requests.
Review third-party and supplier continuity documentation and assess continuity readiness using the Three Lines of Defence model.
Track outstanding actions, remediation plans, and business unit deliverables to ensure timely completion.
Support KPI and KRI reporting, dashboard preparation, gap tracking, and program reporting for leadership.
Serve as a subject matter expert on Fusion Risk Management (Fusion RM) and support continuous improvement initiatives within the platform.
Develop and deliver training sessions related to: Business Impact Assessments, Business Continuity Plans, Continuity Testing, Operational Resilience, BCM governance activities.