Business Continuity Analyst

Quality Technology Services•Suwanee, GA

10h

About The Position

The Business Continuity Analyst will report to the Director, Corporate Resilience and Threat Intelligence and support efforts across all Business Units and Site Facilities to develop, maintain, and update Business Continuity and Disaster Recovery plans to ensure critical business processes continue to function after disruptive events, including natural disasters, system failures, terrorism, crime, and human error. The Analyst will assist with detailed, company-wide Business Impact Analysis and Risk Assessments covering IT systems, business processes, building management systems, data center facilities, personnel security, supply chain systems, and third-party supplier supported activities. Additionally, the Analyst will support the Director in conducting, communicating, and maintaining business continuity lifecycle planning for QTS.

Requirements

Bachelor’s degree or equivalent work experience.
Three or more years of relevant Business Continuity Management experience, with demonstrated technical expertise in business continuity documentation, including business impact analysis, incident management, and business continuity planning.

Nice To Haves

Existing or working toward Business Continuity certifications (CBCP or CBCI).
Knowledge of or familiarity with ISO 22301, SOC2, and HITRUST.
Strategic and independent thinker with strong execution skills.
Strong project management skills and experience in creating and managing project plans.
Demonstrated written, verbal, analytical, research, customer service, and interpersonal skills.
Ability to establish and maintain effective internal and external client relationships at all organizational levels.
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.

Responsibilities

Assist in and contribute to the design, development, maintenance, and implementation of the QTS business continuity framework, business impact analyses, recovery strategy development, contingency planning, and business continuity awareness.
Develop an understanding of business operations, processes, and strategies that require business continuity capabilities.
Assist with the development, maintenance, and testing of business continuity plans, customer-facing communications, and emergency preparedness materials.
Work closely with all Lines of Business (LOBs) to coordinate business continuity activities, and provide guidance to users on plan development, detail, testing, and execution.
Maintain program processes and practices that effectively ensure the enterprise program seeks continuous improvement, remains current, incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory/audit requirements
Collect and analyze data to build plans and processes that support current requirements and scale with projected growth.
Evaluate business continuity technology and software requirements, to include the utilization of existing data and business continuity software and identifying improvement opportunities to increase efficiency.
Assist with the development and facilitation of enterprise-wide event exercises and training.
Support crisis management teams to plan, manage, and recover from natural and man-made disaster events.
Support real-time incident/crisis management activities and response as required.
Liaise with QTS Stakeholders to initiate, maintain, and improve Emergency Notifications to employees, customers, and vendors.
Manage emergency communication platforms.
Liaise with QTS Intelligence Program to evaluate and disseminate threat reporting.