Business Consultant

Akeneo•Boston, MA

49d•$115,000 - $125,000•Hybrid

About The Position

The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo. Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Requirements

3+ years of professional services or software implementation experience.
Passionate about customers and helping them drive value through the adoption of technology.
Experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
Love digging into complex customer challenges and helping them implement simple solutions.
Meticulous about the quality of customer deliverables.
Thrive in an extremely dynamic and changing environment.

Responsibilities

Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology.
Provide hands-on delivery and configuration to accelerate our customers’ time to value.
Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
Train customers and partners on Akeneo key principles and best practices.
Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
Work with partners to provide functional recommendations based on customer use cases and business requirements.
Contribute to Akeneo’s implementation methodology and help improve how we work with customers.

Benefits

25 days of annual leave
Flexible working hours
Hybrid setup (3-4 days working from home)
Option to Work from Anywhere for up to 30 days per year
$600 budget to enhance your home office
$80 monthly sustainable transportation allowance
16 weeks of paid maternity leave
4 weeks of paid leave for the second parent
Gradual return to work program
2 paid volunteering days annually
$1,000 annual budget for personal professional development
Career paths
Internal mobility opportunities
"Women in Leadership Programme."
Structured company onboarding program
100% employer contribution for employees and their dependents for medical, dental, and vision benefits up to the set caps
401k with a 4% company match
Short as well as long-term disability insurance
Individual and confidential sessions with a mental health practitioner or coach