Business Consultant

Centric Software • Campbell, CA

13d • Remote

About The Position

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional. The Business Consultant is the core functional expert responsible for translating customer business needs into a working solution. This role leads the blueprint phase, performs the hands-on application configuration, and provides functional support during solution testing to ensure the deployed system meets the established requirements. Join Centric Software®, where digital transformation meets real-world impact. We design and deliver next-generation solutions that empower the world’s leading retailers, brands and manufacturers in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care and multi-category retail—to become smarter, leaner and more sustainable. Our philosophy is simple: attract the best customers by building the best solutions—crafted by the best teams across the globe. Together, we push boundaries, transform industries and shape the future of how products are made, launched and managed.

Requirements

• Required Technical Mastery: Strong functional experience with Centric PLM, including the ability to independently perform system configuration.
• Organizational Knowledge: Solid understanding of industry standard business processes (apparel, F&B, Beauty, Consumer electronics, etc.) and the ability to map those processes to application capabilities.
• Communication & Requirements: Proven ability to lead structured client workshops, effectively document complex designs, and communicate functional trade-offs to business users.

Responsibilities

• Business Blueprinting: Lead workshops and interviews to document and validate client business requirements. Create detailed functional design documents specifying the final configured state of the application. Coach client through defining requirements, review and validate requirements with Technical Consultants. Test and validate configurations prior to handoff to customer to test.
• Application Configuration: Execute the PLM basic configuration (views, enum, etc.) according to the approved user stories. Work collaboratively with the technical consultant to ensure configuration adheres to best practices and performance standards defined by the Team Lead.
• Testing Support: Own the functional integrity of the configured solution. Support System Integration Testing (SIT) and provide critical functional guidance during User Acceptance Testing (UAT) to resolve issues related to configuration or design.
• Design Peer Review: Actively participate in design peer reviews of colleague's work, providing constructive feedback on functional viability, complexity, and adherence to company standards.
• Issue Resolution: Log and manage configuration and functional defects discovered during testing.
• Escalation: Escalate complex or challenging business requirement scenarios that threaten the standard design approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees