Business Consultant

Esker•Middleton, WI

70d•$105,900 - $132,400•Hybrid

About The Position

Join Esker as a Business Consultant. Esker is a global leader in AI-powered business solutions for the Office of the CFO. Our Source-to-Pay and Order-to-Cash platform serves 3,000+ customers - including NVIDIA, Whirlpool, Sony, and Trek - supporting 1.2M users and generating $200M+ in annual revenue. Founded in 1985, we've grown to 1,200+ employees worldwide with a culture focused on improving working capital, human relationships, and environmental sustainability. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO. The Role Step into a high-impact role where you’ll serve as a trusted advisor, partnering directly with clients to transform their Accounts Receivable processes using cutting-edge SaaS automation solutions. Join a collaborative, fast-paced team where your expertise will drive meaningful business outcomes while giving you the opportunity to grow your skills with industry-leading technology.

Requirements

Bachelor’s degree preferably in general business, Finance or Accounting
3-5 years of experience in Finance and Accounting processing; with a focus on understanding billing, credit, and collections processes.
Lead internal or customer facing demonstration of solution calling close attention to areas relevant to the customers ‘big picture’ objectives
Lead project requirement gathering and configuration with customers
Demonstrated Account Receivable solution knowledge
Experience with documenting and diagraming solutions
Strong customer service skills
Excellent verbal, written communication, interpersonal and presentation skills
Experience in Accounting or Finance with handling all aspects of billing, credit and collections
Ability to work as part of a team or independently to meet project goals
Ability to work well with other departments and varying levels of management
Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
Experience using a SaaS technical solution

Nice To Haves

1-3 years of client facing implementation experience is preferred but not required

Responsibilities

Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to requirements gathering, data integration, training and configuration of Esker solutions.
Utilize a variety of technologies to extend standard functionality of Esker solutions such as end-user interface, reports and workflow to meet client business requirements.
Work closely with customers to define requirements, test the application and train end users.
Develop customer connection between their strategic goals and Esker solutions.
Create and execute standard test cases and test plans to validate development and product configurations for go live readiness. Customize standard test cases based on customer specific criteria.
Document product configurations and custom development for customers or internal stakeholders (Cx, ESS).
Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager.
Identify improvements to our solutions, processes or supporting documentation
Work with Sales, Research & Development (R&D), Customer Success (CS) and Esker Solution Support teams to ensure successful implementation and post implementation support
Ability to diagram, notate, and analyze current state processes, reports, and files