Business Consultant - Cost of Care (Remote)

CareFirstBaltimore, MD
Remote

About The Position

The Business Consultant provides expertise in tailored, strategic, and critical work to help design, launch, and execute programs that support initiatives in the changing healthcare environment. The Cost of Care Business Analyst will primarily support affordability initiatives within the Provider Network as well as support additional levers and projects when needed. This role will work with internal and external stakeholders, utilize data/analytics for insights on medical expense savings opportunities, and help facilitate operational changes to implement CoC initiatives to meet financial targets. This role will work with internal and external stakeholders, utilize data/analytics for insights on medical expense savings opportunities, and help facilitate operational changes to implement CoC initiatives to meet financial targets. We are looking for an experienced professional to live and work remotely from within the greater Baltimore/Washington metropolitan area. The incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities.

Requirements

  • Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • 5 years experience in business development, operational technology support, general business operations and/or consulting experience.
  • Understands business goals and priorities
  • Follows evolving market, industry and consumer trends.
  • Effective communication of complex ideas both verbal and written.
  • Exceptional project management, facilitation and organizational skills.
  • Excellent relationship management skills.
  • Strategic thinker, problem solver, and a collaborator who can drive engagement and discussions.
  • Significant experience with MS Office (Excel, PowerPoint, Word).
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • Must be eligible to work in the U.S. without Sponsorship

Responsibilities

  • Provide subject matter expertise in a particular area (including but not limited to one of the following: project management, finance and budget, human resources, data and metrics, information technology, etc.) that contributes to the effective accomplishment of initiatives tasks and goals.
  • Collaborate on the business strategy, thesis, programs and the identification of strategic opportunities.
  • Support cross-functional teams and projects between division, and others to deliver value to team.
  • Proactively identify ways, means, and platforms to build synergy and mutually reinforcing workstreams to accomplish tasks more effectively across different business functions of initiatives.
  • Design and run dashboards to support clear communication across vertical components of business.
  • Review and support task coordination while identifying potential process improvements.
  • Develop and finalize budgets, policies, and other documentation for programs.
  • Build trusted relationships within CareFirst to deepen subject-matter expertise, find opportunities to synchronize with core operations, and ensure close coordination with the central team in the execution of their areas of responsibility within the division.
  • Identifying opportunities for synergies to improve task execution across the organization.
  • Working collaboratively with other support partners in our current and upcoming programs.
  • Communicating strategy, programs, and next steps to leadership and our partners.

Benefits

  • comprehensive benefits package
  • various incentive programs/plans
  • 401k contribution programs/plans
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