Business Communications Lead Analyst

Cigna Group • Chattanooga, TN

8d • Hybrid

About The Position

This position is responsible for managing the end-to-end internal and external communication planning and execution for various baseline initiatives and special projects across Cigna lines of business that affect providers. T hese activities include distributing internal and external communications on time and within the agreed-upon budget. This position may support Provider Communications Advisors on complex projects by working on key messages, drafting communications, organizing information, or updating communication plans.

Requirements

• High School Diploma required.
• Bachelor’s degree in communications, marketing or related discipline or equivalent work experience.
• 5+ years of experience in health care communications or a related field.
• Broad business knowledge of the health care services industry.
• Experience developing communication plans and collaterals.
• Experience evaluating business objectives and audience’s needs to develop communications plans and appropriate tactics.

Nice To Haves

• Strong project management, communication, and presentation skills.
• Strong writing and proofreading skills.
• Ability to connect people to work together to get things done.
• Ability to work independently and proactively, using critical thinking and problem-solving skills.
• Ability to prioritize multiple projects in a fast-paced environment to meet deadlines.
• Strong business acumen.
• Strong peer and senior leader relationship management skills to foster collaboration, value others’ perspectives, negotiate, influence, and gain support and buy-in.
• Proficiency in Microsoft Office applications.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Assess initiatives, outlining dependencies, risks, mitigation options, tactics, timelines, resources, and costs.
• Participates in project meetings as a provider communication subject matter expert.
• Advises and works alongside leaders and key matrix partners to build optimal provider-focused strategies.
• Maintains thorough understanding of business/program goals, objectives, impacts, and processes in order to offer unique provider communication solutions.
• Develop and lead internal and external provider communications plans and tactics.
• Plan a wide variety of communications such as letters, flyers, quick reference guides, presentations, newsletter articles, emails, FAQs, talking points, etc.
• Collaborate with internal partners such as Provider Communications team members to ensure communication development objectives are met.
• Ensure all communications and materials are consistent with the Cigna text standards, brand and culture, and meet national and state legal and regulatory requirements.
• Manage mail list and communication review to secure required sign-offs.
• Manage multiple projects simultaneously.
• Perform other duties as assigned or identified.

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• For more details on our employee benefits programs, click here .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees