Business Commercial Operations

Delek USBrentwood, NY
5d

About The Position

Supports internal and external operations by managing systems and providing operational support to the commercial team. This role ensures accurate data, timely reporting, and smooth day-to-day execution of processes including customer inquiries, billing reconciliation, and terminal setup/management. The position partners closely with cross-functional teams to drive operational efficiency and continuous improvement.

Requirements

  • 4 year / Bachelor's Degree (Required)
  • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
  • Two (2) or more years Experience in a related field (Required)
  • No Licensure or Certification Required.

Responsibilities

  • Supports internal and external sales teams to ensure smooth execution of processes.
  • Maintains operational systems, including CRM, customer portals (e.g., DASH), and terminal systems (e.g., TABS/G3).
  • Manages master data to ensure accuracy across systems.
  • Fields and executes customer inquiries, allocation management, and billing discrepancy resolution.
  • Manages and communicates operational KPIs.
  • Prepares and delivers daily, weekly, and monthly operational performance reports.
  • Analyzes data and provides actionable recommendations to commercial team members.
  • Collaborates with cross-functional partners on projects, process improvements, and ad hoc requests.
  • Supports operational planning, resource optimization, and continuous improvement initiatives.
  • Communicates effectively with internal and external stakeholders.
  • Adapts to changing priorities and business needs.
  • Supports product scheduling and logistics activities as needed.

Benefits

  • We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually!
  • We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep.
  • Through our performance management program, you can earn additional annual incentives as you set and achieve goals.
  • Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results.
  • With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team.
  • We are looking for individuals like you to help us continue this momentum and bring new ideas to the table.
  • At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.
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